Summary
Overview
Work History
Education
Skills
Timeline
Generic

Raquann Mitchell

Parkville,MD

Summary

A dedicated and compassionate Psychiatric Rehabilitation Program Coordinator with extensive experience in mental health services, program development, and team leadership. Skilled in overseeing the delivery of individualized rehabilitation plans, fostering patient empowerment, and supporting recovery-oriented approaches for individuals with psychiatric disabilities. Adept at collaborating with multidisciplinary teams, ensuring compliance with regulatory standards, and implementing evidence-based interventions to improve patient outcomes. Possesses strong organizational, communication, and problem-solving skills, with a focus on promoting community integration, enhancing quality of life, and supporting both patients and their families in achieving long-term mental health goals. Demonstrates a commitment to creating a supportive, inclusive, and therapeutic environment for individuals seeking mental wellness and recovery.

Overview

7
7
years of professional experience

Work History

Rehabilitation Coordinator

Utopian Institute Of Family Living
Baltimore, MD
11.2023 - Current

1. Managing Peer Review Submissions 2. Recruiting and Training Reviewers 3. Overseeing the Review Process 4. Maintaining Communication 5. Ensuring Quality and Compliance 6. Data Management and Reporting 7. Improving the Process 8. Handling Ethical Concerns 9. Administrative Support

  • Receive and organize manuscripts, proposals, or other review materials submitted for peer review.
  • Ensure that all required documentation is complete and accurate.
  • Assign appropriate reviewers to the submissions based on expertise and availability.
  • Monitor deadlines and follow up with reviewers as needed.
  • Identify and recruit qualified peer reviewers.
  • Ensure that reviewers understand their responsibilities and the expectations of the review process.
  • Provide guidance and support to new or inexperienced reviewers to ensure high-quality feedback.
  • Coordinate the review schedule, ensuring that deadlines are met.
  • Ensure that the peer review process follows ethical guidelines, including confidentiality and unbiased evaluation.
  • Track reviewer progress and send reminders if necessary.
  • Resolve any conflicts or issues that arise during the review process, such as disagreements among reviewers or delays in submitting reviews.
  • Communicate regularly with authors, reviewers, and other stakeholders.
  • Provide clear instructions and feedback to authors after reviews are completed.
  • Answer any queries from reviewers or authors related to the process.
  • Facilitate the discussion between authors and reviewers if revisions are necessary.
  • Ensure that the peer review process adheres to relevant standards, policies, and ethical guidelines.
  • Check for any signs of conflicts of interest and ensure impartiality throughout the process.
  • Maintain records of all peer reviews for accountability and future reference.
  • Keep track of review statistics, such as reviewer performance and submission timelines.
  • Generate reports on the status of peer reviews and provide updates to senior management or stakeholders.
  • Analyze trends in reviewer feedback and quality to improve the overall process.
  • Continuously review and refine the peer review process to increase efficiency, quality, and fairness.
  • Gather feedback from reviewers, authors, and other stakeholders to identify areas for improvement.
  • Implement strategies for optimizing reviewer engagement and satisfaction.
  • Ensure that all peer reviews are conducted ethically, maintaining confidentiality and avoiding conflicts of interest.
  • Address any issues of misconduct, such as plagiarism, bias, or inappropriate behavior by reviewers.
  • Support the management team in organizing meetings, workshops, or training sessions related to peer review.
  • Handle administrative duties, such as preparing correspondence, scheduling reviews, and managing databases.

Coordinator

Community Youth Advance
Baltimore, MD
01.2022 - 11.2023
  • Monitored and analyzed diversity metrics and data to assess the effectiveness of outreach programs and make data-driven recommendations for improvement
  • Increased acceptance rate by80%
  • Managed multiple tasks simultaneously while maintaining accuracy and attention to detail
  • Developed comprehensive diversity outreach strategies to increase diversity and inclusion within the organization
  • Collaborated with internal stakeholders to identify diversity goals and objectives; develops targeted initiatives to achieve them
  • Established and maintained partnerships with community organizations, educational institutions, and professional networks to expand the organization's outreach efforts
  • Committed to a summer residency program providing counseling services to10 high school students
  • Established strong relationships with customers through active listening and problem-solving skills
  • Built and maintained excellent professional relationships with key contacts to obtain potential leads
  • Provided support to agents during peak volume periods or when additional assistance was needed

Additional Assistant

Maiden Choice School
Baltimore, MD
09.2019 - 12.2021

Providing Physical Care Supporting Educational Needs Behavioral Support Promoting Social Interaction Emotional Support Collaborating with Parents and Professionals Administering Therapy (if trained) Providing Safety and Supervision Promoting Independence Documenting Progress Cultural and Individual Sensitivity Advocacy and Empowerment

  • Assisting with daily activities like eating, dressing, grooming, and personal hygiene, if necessary.
  • Helping children with mobility, using wheelchairs, walkers, or other assistive devices.
  • Monitoring health, ensuring medication is administered, and reporting health issues to healthcare professionals.
  • Adapting lesson plans and materials to accommodate the child's abilities and learning style.
  • Working closely with special education teachers to deliver personalized instruction.
  • Assisting with reading, writing, and other academic subjects based on the child's level of understanding.
  • Using assistive technologies like communication boards, speech devices, or adapted computer programs.
  • Managing challenging behaviors by using positive reinforcement techniques.
  • Implementing behavior intervention plans designed by specialists, such as therapists or psychologists.
  • Helping children understand social norms and appropriate behaviors in various settings.
  • Encouraging interaction with peers, siblings, and other children to develop social skills.
  • Supervising playtime and social activities, ensuring the child’s participation is inclusive and safe.
  • Organizing group activities to help children practice communication and teamwork.
  • Providing emotional comfort, helping children feel safe, confident, and supported.
  • Building trust by offering reassurance and consistency.
  • Communicating effectively with children, understanding their emotions, and helping them express feelings appropriately.
  • Communicating regularly with parents or guardians to update them on the child’s progress and challenges.
  • Working with therapists, doctors, and other professionals to develop and implement individualized care and learning plans.
  • Attending meetings to discuss goals, challenges, and strategies for improvement.
  • Assisting in speech, occupational, or physical therapy under the supervision of a trained therapist.
  • Implementing specific exercises or activities that promote development in areas like motor skills, speech, or cognitive abilities.
  • Ensuring the environment is safe, free from hazards, and conducive to the child's development.
  • Constantly monitoring the child’s well-being, particularly during transitions between activities or environments.
  • Keeping track of any incidents or injuries, and documenting them for review.
  • Encouraging children to perform tasks on their own, fostering self-reliance where possible.
  • Using adaptive tools and techniques to support the child's independence in daily tasks.
  • Teaching children problem-solving skills, coping strategies, and how to advocate for themselves.
  • Keeping records of the child’s development, behavior, and progress towards goals.
  • Reporting observations to parents, teachers, or other professionals working with the child.
  • Helping with assessments and evaluations related to the child’s abilities and needs.
  • Being sensitive to cultural differences and understanding how they impact the care and approach to education.
  • Recognizing the unique needs of each child and tailoring approaches to suit their personality and preferences.
  • Advocating for the child’s rights and needs within schools, communities, and social settings.
  • Promoting inclusion, accessibility, and equal opportunities for disabled children.

Customer Service Representative

Comcast
Baltimore, MD
06.2018 - 08.2019
  • Developed strong relationships with customers by providing personalized assistance and support
  • Organized team activities to build camaraderie and foster pleasant workplace culture
  • Evaluated individual and team business performance and identified opportunities for improvement
  • Resolved customer inquiries and complaints requiring management-level escalation
  • Recruited and trained new employees to meet job requirements
  • Planned and led team meetings to review business results and communicate new and ongoing priorities
  • Interviewed prospective employees and provided input to HR on hiring decisions
  • Mediated conflicts between employees and facilitated effective resolutions to disputes
  • Completed thorough shift change functions to maintain operational standards
  • Audited customer account information to identify issues and develop solutions

Education

High School Diploma -

Northwestern High School
Baltimore, MD
06.2015

Skills

  • Vocational rehabilitation
  • Performance appraisals
  • Clinical assessment
  • Psychosocial support
  • Care planning
  • Quality improvement
  • Behavior modification
  • Individual counseling
  • Community integration
  • Progress monitoring
  • Case management
  • Rehabilitation planning
  • Family education
  • Teamwork and collaboration
  • Customer service
  • Professional networking
  • Teamwork
  • Problem-solving
  • Time management
  • Attention to detail
  • Problem-solving abilities
  • Multitasking
  • Excellent communication
  • Critical thinking
  • Organizational skills
  • Team collaboration

Timeline

Rehabilitation Coordinator

Utopian Institute Of Family Living
11.2023 - Current

Coordinator

Community Youth Advance
01.2022 - 11.2023

Additional Assistant

Maiden Choice School
09.2019 - 12.2021

Customer Service Representative

Comcast
06.2018 - 08.2019

High School Diploma -

Northwestern High School
Raquann Mitchell