Raquayya Towler
Secaucus,NJ
Summary
Ambitious Receptionist equipped to handle front desk operations greeting guests, routing correspondence and solving immediate issues. Goal-oriented and meticulous professional with outstanding computer skills and telephone etiquette. Committed to contributing to company growth.
Overview
2
2
years of professional experience
Work History
Receptionist
atraia senior living
cranf, NJ
07.2023 - 01.2024
- Transmitted information or documents to customers through email, mailings or facsimile machine.
- Operated office equipment including copiers, scanners, and fax machines.
- Monitored reception area to provide consistently safe, hazard-free environment for customers.
- Handled confidential information in a discreet manner according to policies.
- Managed multi-line phone system, directing calls to appropriate staff.
- Scheduled and confirmed appointments.
- Updated and recorded customer or client information to maintain accounts.
- Maintained daily calendars, set appointments with clients and planned daily office events.
- Assisted with data entry and maintained accurate records.
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
Receptionist
New Jersey City University
jersey , NJ
09.2021 - 09.2023
- Answered and directed incoming calls using multi-line telephone system.
- Updated and recorded customer or client information to maintain accounts.
- Served visitors by greeting, welcoming and directing to appropriate personnel.
- Maintained daily calendars, set appointments with clients and planned daily office events.
- Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
- Handled conference room scheduling, collaborating with meeting organizers on logistics and catering.
- Supervised setup of conference rooms for meetings and office events in common areas.
- Updated daily log book with information about visitors entering the premises.
- Performed data entry tasks into various computer systems accurately and promptly.
Retail Sales Associate
sinpes
Jersey City, NJ
11.2022 - 07.2023
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
- Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
- Created price tags and merchandise signs for new items.
- Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
- Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
- Recommended, selected and located merchandise based on customer desires.
- Ensured store cleanliness and adherence to safety standards.
- Processed customer transactions quickly and accurately.
- Cleaned shelves, counters and tables to maintain organized store.
Education
Bachelor of Arts - History
New Jersey City University
Jersey City, NJ05-2025
Skills
- Clerical Support
- Project Coordination
- Administrative Support
- Data Entry
- Scheduling
- Business operations understanding
- Office equipment operations
- Security understanding
- Mail distribution
- Microsoft Office Specialist Certified
- Verbal and written communication
- Multi-line telephone skills
- Positive and professional
- Greeting and Seating Clients
- Documentation And Reporting
- Time Management
- Supply Management
Timeline
Receptionist
atraia senior living
07.2023 - 01.2024
Retail Sales Associate
sinpes
11.2022 - 07.2023
Receptionist
New Jersey City University
09.2021 - 09.2023
Bachelor of Arts - History
New Jersey City University
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