Raqueen Sanchez
Fort Bragg,NC
Summary
Efficient worker with excellent communication skills with the ability to problem-solve, conflicts resolved, and the ability to help encourage teamwork. Knowledgeable in providing thorough customer service to clients/customers, families, and fellow professionals. Self-starter with exceptional follow-through skills and an innate ability to work effectively in a high-pressure environment. Possesses Ambition with a sincere commitment to achieving results. I am also a hardworking grocery stocker with proven customer service and merchandising abilities. Adept at labeling and arranging products. Offering two years of experience to a challenging new position.
Overview
17
17
years of professional experience
Work History
Customer Service/Cashier Assistant
AAFES Exchange
Fort Liberty, NC
07.2024 - 12.2024
- Addressed customer questions and concerns regarding products and services.
- Maintained cleanliness and presentation of stock room and production floor.
- Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
- Informed customers about product pricing and answered questions regarding products and services available in the store.
- Greeted customers promptly and responded to questions.
- Complied with all health and safety regulations while performing job duties.
- Assisted customers with locating merchandise within the store.
- Assisted co-workers with tasks as needed to ensure smooth operations of the store.
- Adhered to company policies concerning returns, exchanges, and refunds, including proper documentation completion.
- Refilled and rotated items on shelves to maintain well-stocked inventory.
- Greeted customers and provided friendly customer service.
- Collected credit card and cash payments to complete transactions for customer orders.
Stocker
Lamain Industries LLC
Fdort Liberty
06.2022 - Current
- Straighten and maintain merchandise to give a neat, full and salable appearance while removing damaged or outdated merchandise
- Having physical ability to move and perform tasks that require prolonged standing, bending and lifting objects over 50lbs
- Move merchandise with non-motorized equipment, clean merchandise on or in display fixtures, and assist customers with the location of merchandise.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Alternated goods in inventory by observing a first-in and first-out approach to keep shelves organized and properly stocked.
- We improved customer satisfaction by promptly locating items and providing product information.
- Answered customer questions and provided detailed product information.
- Greeted customers and directed to requested products.
- Maintained effective team member communication.
- Contributed to store cleanliness, ensuring aisles were free from clutter and hazards for shopper safety.
- Improved customer satisfaction by promptly locating items and providing product information.
- Ensured proper rotation of perishable goods to maintain freshness and comply with health regulations.
School Aide
KIPP Academy/ Washington heights
New York, NY
01.2017 - 01.2019
- Assisted teachers in second and third-grade classes
- Helped students in the classroom with literacy and math assignments when needed, including artwork
- Filed any paperwork needed
- Supervised students in grades two and third in lunchroom duties, and monitored outside recess
- Prepared classroom activities for teachers via copying, laminating, and creating bulletin boards when needed
- Assisted in keeping classrooms and storage closets with learning materials organized
- Supervised and ensured the safety and well-being of students at all times
- Transported students to classrooms, medical office, and main office
- Contacted parents for late student pick-up.
- Supported teachers in managing classroom behavior and promoting a positive learning atmosphere.
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Enhanced student safety by consistently monitoring school grounds and maintaining a secure environment.
Residential Habilitation Counselor
AHRC
New York, NY
01.2014 - 01.2018
- Service individuals with intellectual and developmental disabilities by carrying out professional development activities experience including social network and supportive service needs
- Fulfilling individual optimal ability and enhancing the quality of life by encouraging choice-making and independent lifestyle
- Also coordinating with family to determine service and develop a specific plan including individual and group counseling
- Supported individuals in achieving greater independence by teaching essential life skills such as budgeting, cooking, and personal hygiene practices.
- Managed medication administration according to prescribed protocols, ensuring accurate dosages and timely distribution.
- Developed individualized habilitation plans for clients, resulting in improved overall wellbeing.
Home Health Aide
Cooperative Home Care
New York
01.2011 - 01.2014
- Maintaining records on patient care, condition, progress problems and discussing observation with the supervisor
- Assist patient with help moving in and out of bed, wheelchair transfer, baths, grooming dressing
- Performed Various home management functions including laundry and moderate cleaning and assisted with their care
- Accompany client to doctor appointments or other trips outside the home
- Assisting with the planning and preparing meals and obtaining household items when needed
- Administrate medication and help assist with applying ointment, and powder as prescribed by a physician and instructed and supervised by RN case manager
- Also, I had the ability to react appropriately and assist during emergencies by following the instructions issued by the RN.
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
Customer Service/Cashier
Stop and shop
New York, NY
01.2008 - 01.2011
- Ability to think quickly, experience in cash handling and register skills, always excited to help customers, extremely patient, empathetic, and communicative
- Excellent communication skills, pleasant attitude, Friendly and strong commitment to customer service, Self-motivated
- Ability to stand for extended periods, lift merchandise weighing up to 50 pounds, extraordinary interpersonal skills, and considerable understanding company's products and services.
- Monitored client progress towards goals utilizing evidence-based assessment tools.
- Managed medication administration according to prescribed protocols, ensuring accurate dosages and timely distribution.
Education
Digital Graphics Design (A.A.S) -
Bronx Community College
Bronx, NY01.2015
Associate of Science - Medical Billing
Allen School of Health Science
Queens, NY01.2014
Skills
- Word
- Excel
- Access
- PowerPoint
- Adobe Photoshop
- Adobe Dreamweaver
- Adobe Illustration
- Adobe InDesign
- Painting
- Drawing
- Insurance & Billing
- Processing Claims
- Insurance Reimbursement
- Medicare/Medicaid
- Type 40 WPM
- Loading and unloading
- Heavy Lifting
- Customer Assistance
- Stock Rotation
- Shelving of products
- Money Handling
- Stockroom Maintenance
- Work Area Maintenance
- Stocking
Education
Queens, NY,Bronx, NY
Contact
Fort Bragg, NC 28307
Skills
Timeline
Customer Service/Cashier Assistant
AAFES Exchange
07.2024 - 12.2024
Stocker
Lamain Industries LLC
06.2022 - Current
School Aide
KIPP Academy/ Washington heights
01.2017 - 01.2019
Residential Habilitation Counselor
AHRC
01.2014 - 01.2018
Home Health Aide
Cooperative Home Care
01.2011 - 01.2014
Customer Service/Cashier
Stop and shop
01.2008 - 01.2011
Digital Graphics Design (A.A.S) -
Bronx Community College
Associate of Science - Medical Billing
Allen School of Health Science
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