RAQUEL ACOSTA
West Covina,CA
Summary
Proven track record of maintaining efficient office operations. Expertise in scheduling and coordinating meetings, managing travel and expense reports, and transcribing minutes. Detail-oriented administrative assistant with experience in customer service, data entry and office management.
Overview
14
14
years of professional experience
Work History
Accounting Secretary
LACERA
Pasadena, CA
08.2018 - 05.2019
- Self-directed and resourceful with professional demeanor and hard-working mindset
- Verified processing information and deposited received funds into organizational account.
- Committed to maintaining high standards of accuracy, productivity and confidentiality
- Meticulous attention to detail Time management
- Strong interpersonal skills
- Established administrative work procedures to track staff's daily tasks.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
- Maintained confidentiality of information related to receiving, recording and depositing of funds.
Messenger Driver
LACERA
Pasadena, CA
06.2015 - 08.2018
- Minimized liability by consistently following road rules when driving.
- Inspected vehicle before and after trips to identify maintenance needs and handle regular upkeep.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Delivered goods and products to customer on time and in excellent condition.
- Communicated with customers to provide delivery updates and confirm delivery locations.
Application Manager
211 LA County
San Gabriel, CA
07.2014 - 04.2015
- Oversaw development and implementation of improvements to support and network operations.
- Analyzed network security and current infrastructure to assess areas in need of improvement and develop solutions.
- Communicated regularly with customers concerning data exchange and technology integration.
- Managed time efficiently in order to complete all tasks within deadlines.
- Paid attention to detail while completing assignments.
Office Clerk
LA WORK FORCE
Azusa, CA
06.2014 - 07.2014
- Established and maintained effective communication system between the organization and community members
- Assessed the need for new or enhanced systems and applications to ensure accurate information is gathered
- Ensured exceptional client service and quality product offerings
- Dispensed guidance, direction and authorization to ensure quality intake of applications
- Implemented processes to streamline client job searches
- Responded to questions regarding resources for clients to obtain employment
- Reviewed files to check for complete and accurate information
- Increased client employment rate by 10% overall.
Receptionist
Esperanza Services
08.2013 - 03.2014
- Scanned and filed forms, reports, correspondence and receipts
- Retrieved requested files and delivered to appropriate personnel
- Operated office equipment such as copiers and fax machines
- Processed and routed incoming mail
- Reviewed files to check for complete and accurate information
- Contacted staff and customers to retrieve files.
Executive Assistant
Complinet NY
New York, NY
03.2010 - 08.2010
- Complinet NY
- Arranged appropriate travel, visas, agendas, necessary contacts and country information.
- Handled incoming and outgoing mail, email and faxes.
- Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
- Upheld strict timetables by maintaining accurate, balanced calendars.
- Screened personal and business calls and directed to appropriate party.
- Served as a liaison between company president and clients regarding client accounts and new business.
- Developed and maintained automated alert systems for important deadlines.
Administrative Clerk
LA City Sanitation-San Personnel
Los Angeles, CA
09.2023 - Current
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Proved successful working within tight deadlines and a fast-paced environment.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Paid attention to detail while completing assignments.
Education
Bachelor of Arts - General Education
California State University
High School Diploma - undefined
Abraham Lincoln High School
Skills
- Report Writing and Development
- Team Collaboration
- Expense Reporting
- Performance Improvement
- Event Planning
- Update Records
- Mail Handling
- Filing
Timeline
Administrative Clerk
LA City Sanitation-San Personnel
09.2023 - Current
Accounting Secretary
LACERA
08.2018 - 05.2019
Messenger Driver
LACERA
06.2015 - 08.2018
Application Manager
211 LA County
07.2014 - 04.2015
Office Clerk
LA WORK FORCE
06.2014 - 07.2014
Receptionist
Esperanza Services
08.2013 - 03.2014
Executive Assistant
Complinet NY
03.2010 - 08.2010
Bachelor of Arts - General Education
California State University
High School Diploma - undefined
Abraham Lincoln High School