Hi, I’m
Raquel Alvarez
Executive Assitant
New York,NY
Summary
Detail-oriented professional with excellent communication, interpersonal, and creative thinking skills. Aiming to leverage my abilities to successfully fill the vacancy in a mind challenging environment to grow professionally and advance in my career. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives.
Overview
5
years of professional experience
15
years of post-secondary education
1
Certification
1
Language
Work History
JitjatjoNew York, NY
Candidate Coordinator
09.2023 - Current
Job overview
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Greeted guests in with friendliness and professionalism
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Assisted manager in all aspects of business operations.
- Offered technical support and troubleshot issues to enhance office productivity.
- Used software such as Google Workspace, MS Office, Intercom and Applicant Tracking System (Dash) to track Applicants
Endeavor AirQueens, NY
Regional Flight Attendant
05.2022 - 09.2023
Job overview
- Attended workshops and trainings in customer service, conflict resolution tactics, and safety procedures to keep abreast of all new requirements and procedures.
- Monitored cabin during flights and responded to passenger inquiries or issues.
- Facilitated boarding process by greeting passengers upon arrival to aircraft and providing direction to seats.
- Answered passenger questions and provided solutions to issues arising during flights.
- Collaborated with flight crew to maximize smooth and safe flights.
Police Athletic League IncBronx, NY
Leadership Specialist & Clerk/Health Monitor
06.2019 - 09.2021
Job overview
- Analyzed and evaluated training effectiveness and program outcomes.
- Corresponded with clients through email, telephone, or postal mail.
- Provided clerical support to managing office by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information.
- Directed incoming calls to internal personnel and departments, routing to best-qualified department.
- Resolved customer problems and complaints.
- Assisted with onboarding new participants and securing paperwork completion.
- Maintained visitor log for entering and leaving facility for security purposes.
- Organized, maintained and updated information (Covid results/vaccines, address, etc) in computer databases.
- Tracked valuable data using Microsoft Excel spreadsheets and ran reports or generated graphs using data.
- Obtained temperatures of visitors and employees at entry of facility and asked screening questions.
- Cleaned and set up rooms in preparation for meetings.
- Answered patient inquiries and provided information about healthcare services.
Education
Borough of Manhattan Community College of The City University of New York, New York, NY
Business Management from Business
08.2018 - Current
Borough Of Manhattan Community College, East New York, NY
Accounting from Accounting
08.2018 - Current
Eximius College Preparatory Academy, New York
High School Diploma
09.2014 - 06.2018
Skills
Time management
undefinedCertification
Spanish
Timeline
Candidate Coordinator
Jitjatjo
09.2023 - Current
Regional Flight Attendant
Endeavor Air
05.2022 - 09.2023
Leadership Specialist & Clerk/Health Monitor
Police Athletic League Inc
06.2019 - 09.2021
Borough of Manhattan Community College of The City University of New York
Business Management from Business
08.2018 - Current
Borough Of Manhattan Community College
Accounting from Accounting
08.2018 - Current
Eximius College Preparatory Academy
High School Diploma
09.2014 - 06.2018
Spanish
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