RAQUEL AVILA
Houston,TX
Summary
Agile and adaptable staff leader with stellar work history. Skilled in working under pressure and adapting to new situations. Seeking for a company that will benefit from experience of multi-level on-site knowledge as well as offer the opportunity to continue to grow professionally.
Overview
18
18
years of professional experience
Work History
ASSISTANT MANAGER - PARK AT VOSS 800 UNITS
Barvin Management
09.2022 - 05.2024
- Oversaw financial transactions related to rental properties, including rent collection, deposits, and invoice payments.
- Streamlined property management processes for increased efficiency in daily operations.
- Main responsibilities were to review, process, and follow up with properties receivables and payables accounts.
- Monitored and tracked payments and expenses, providing timely and accurate financial reports.
- Coordinated with vendors to schedule routine maintenance tasks, preserving condition of property and minimizing repair costs.
- Supported property manager by preparing monthly reports that tracked occupancy, rent collection, and budget performance.
- Enhanced tenant satisfaction by addressing concerns promptly and maintaining open lines of communication.
PROPERTY ACCOUNTING MANAGER - NOB HILL APARTMENTS 1356 UNITS
The Life Properties
01.2016 - 01.2022
- Responsible for month end closing procedure for property and maintaining records of property receivables and payables
- Collection of all monies, Post all necessary entries, bank deposits, and issue receipts as requested
- Weekly delinquency reports and weekly ledger audits
- Monitor delinquency daily
- Distribute non-payment notices, send emails, and phone calls to all delinquent accounts
- Keep line of communication with residents
- Process evictions and follow up with court proceedings
- Unit inspections, move out pre-inspections, Statement of Deposit Accounting for all move outs and transfers
- Write offs, upload deposit accounting documents, and report former accounts with outstanding balance to collections agency
- Perform additional duties assigned by property General Business Manager and help as directed or as necessary in all other departments of property.
ASSISTANT MANAGER- CROSSINGS AT BERKLEY SQUARE
Madison Management
01.2008 - 01.2014
- Assisted Community Director in supervision of on-site staff toward achieving financial and operational goals of community.
- Main responsibility was to accurately and timely report/post of rental and other income using company authorized accounting system
- In charge of weekly Monday Morning Report, Month End reports, and preparation of Statement of Deposit Accounts in timely matter
- Performed functions of Leasing Consultants oversaw leasing process and lease renewal program while maintaining high customer service standards
- Respond to residents' requests and work with residents to minimize and resolve residents' problems and complaints. Follow through to ensure issues were resolved.
- In charge of coordinating move in and outs, routine property inspections, and working closely with vendors to achieve positive outcome.
- Managed high number of calls, emails, and tenant requests per day.
LEASING AGENT - BEVERLY PALMS APARTMENTS
JMG Realty, Inc
01.2006 - 01.2008
- Responsible for leasing units, marketing for property, process renewals, and maintaining professional positive resident relationship.
- Worked and prepared all lease related paperwork in an accurate and timely manner
- Communicated and explained all lease documents to new and existing residents
- Duties included maintaining daily and weekly leasing reports, and monthly market surveys.
Education
Diploma - Administrative Assistance And Secretarial Science
Clerical Arts School
Houston, TX01.2007
Skills
- Knowledge of Yardi Voyager, RealPage Software, and MRI Software
- Purchase Order Management, Payment Processing and, Expense Reporting
- Accounts Receivable and Account Payable
- Firm administrative, organizational skills, and ability to prioritize work and attention to detail
- Excellent customer service skills
- Ability to learn new procedures quickly and efficiently
- Bilingual (Spanish - English)
Timeline
ASSISTANT MANAGER - PARK AT VOSS 800 UNITS
Barvin Management
09.2022 - 05.2024
PROPERTY ACCOUNTING MANAGER - NOB HILL APARTMENTS 1356 UNITS
The Life Properties
01.2016 - 01.2022
ASSISTANT MANAGER- CROSSINGS AT BERKLEY SQUARE
Madison Management
01.2008 - 01.2014
LEASING AGENT - BEVERLY PALMS APARTMENTS
JMG Realty, Inc
01.2006 - 01.2008
Diploma - Administrative Assistance And Secretarial Science
Clerical Arts School
Similar Profiles
Abdoul Demba FAYEAbdoul Demba FAYE
CONTRÔLEUR INTERNE at IMPAXIS ASSET MANAGEMENT WEST AFRICA (EX BRM ASSET MANAGEMENT)CONTRÔLEUR INTERNE at IMPAXIS ASSET MANAGEMENT WEST AFRICA (EX BRM ASSET MANAGEMENT)
JOSEPH BITANGACHAJOSEPH BITANGACHA
LANDSCAPE at E-VAN MANAGEMENT PROPERTY MANAGEMENT AND MAINTENANCE SERVICESLANDSCAPE at E-VAN MANAGEMENT PROPERTY MANAGEMENT AND MAINTENANCE SERVICES
Benson Themba JacobBenson Themba Jacob
General Worker/ Greening and Cleaning at Fleet Management Head Quarters (Facilities Management)General Worker/ Greening and Cleaning at Fleet Management Head Quarters (Facilities Management)
ISAIAH COLEMANISAIAH COLEMAN
Electrician Technician Navigation (ETV) at Navy submarine special operationsElectrician Technician Navigation (ETV) at Navy submarine special operations
CHARLOTTE EKERECHARLOTTE EKERE
Dental Plan Advisor at UMRDental Plan Advisor at UMR