Raquel Buenrostro
Oceanside,CA
Summary
Proven leader with a track record of fostering inclusivity and safety at OUSD, enhancing customer satisfaction at American Eagle Outfitters, Inc. and Victoria’s Secret. Demonstrates exceptional coordination, teamwork, and motivational skills. Excelled in roles requiring patience, empathy, and leadership, significantly improving campus and store environments. Skilled in emergency response and persuasive selling, ensuring high levels of repeat business and compliance.
Overview
3
3
years of professional experience
Work History
Noon Duty Supervisor
OUSD
Oceanside, CA
11.2023 - Current
- Supported the implementation of school policies by addressing disciplinary issues promptly and fairly during supervised periods.
- Completed daily reports detailing observed incidents, concerns, or recommendations for improvement in Noon Duty Supervision procedures.
- Promoted inclusivity among students by encouraging positive interactions and fostering a welcoming environment during lunchtime activities.
- Coordinated with administrators to develop strategies for improving overall campus safety during non-classroom hours.
- Ensured cleanliness of cafeteria and eating areas while maintaining compliance with health and safety regulations.
- Provided emergency response when needed, following established protocols to ensure student safety at all times.
Sales Associate
American Eagle Outfitters, Inc
Carlsbad, CA
12.2022 - 05.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Sales Associate
Victoria’s Secret
Carlsbad, CA
06.2021 - 09.2022
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
Education
High School Diploma -
Rancho Buena Vista High School
Vista, CA06.2013
Skills
- Patience and Empathy
- Reliability and punctuality
- Leadership Qualities
- Motivational Skills
- Friendly and Respectful
- Coordination and Teamwork
Languages
Spanish
Native or Bilingual
Timeline
Noon Duty Supervisor
OUSD
11.2023 - Current
Sales Associate
American Eagle Outfitters, Inc
12.2022 - 05.2024
Sales Associate
Victoria’s Secret
06.2021 - 09.2022
High School Diploma -
Rancho Buena Vista High School