Summary
Overview
Work History
Education
Skills
Timeline
Generic

Raquel Carrasco

Sparks,NV

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

8
8
years of professional experience

Work History

WIC Eligibility Worker

Community Health Alliance
Reno, NV
05.2021 - Current
  • Educated clients about benefits available under the Supplemental Nutrition Assistance Program or Special Supplemental Nutrition Program for Women, Infants, and Children.
  • Provided appropriate follow-up care based on assessment results.
  • Evaluated participant's dietary intake through interviews and review of medical records.

Front Office Representative

Community Health Alliance
Sparks, NV
10.2018 - 05.2021
  • Scan and filed patient information into medical records
  • Intake new patient forms, office policies, and legally required documents
  • Greet guests promptly and consistently set professional tone with friendly assistance
  • Answered telephone calls to provide information, take messages and set up appointments.
  • Resolved customer complaints in a timely manner while maintaining professional demeanor.
  • Coordinated with other agencies providing similar services in order to maximize resources available for low-income families.
  • Collaborated with local healthcare providers to coordinate referrals for WIC clients.
  • Participated in community outreach events promoting the WIC program.
  • Assessed nutritional and medical status of program applicants to determine eligibility for program benefits.

Distribution Tech

Saint Mary's Regional Medical Center
Reno, NV
03.2018 - 10.2018
  • The Distribution Technician counts and replenished all par supply areas
  • Uses the computer system to perform distribution activities
  • Processes patient charges and reconciles charges for pars
  • Receives supplies and equipment
  • Tags all patient chargeable items and maintains storeroom, delivers supplies to departments.

Certified Nursing Assistant

Saint Mary's Regional Medical Center
Reno, NV
03.2016 - 02.2018
  • Responded immediately to calls from patients for assistance or treatment and alerted medical staff to emergency situations
  • Monitored patient condition by recording vitals including blood pressure, respiration rates, and body temperature
  • Supported patients with daily activities and attending to personal hygiene, transporting patients, and assisting them in walking and exercising
  • Performed light housekeeping, including cleaning patient rooms and changing sheets on beds
  • Helped patients with daily living requirements by bathing, dressing and assisting with mobility needs
  • Transported patients by wheelchair or rolling bed between care and examination rooms
  • Ensured complete documentation when entering data into the EMR system.

Education

GED -

Earl Wooster High School

Skills

  • Telephone skills
  • Organization skills
  • Professional demeanor
  • Cash Handling/ Payment collection
  • File Management
  • Verbal and written communication
  • Problem-solving skills
  • Mail handling
  • Sensitive information handling
  • Reminder calls
  • Electronic Medical Records
  • Insurance Verification
  • Appointment Scheduling
  • Patient Scheduling

Timeline

WIC Eligibility Worker

Community Health Alliance
05.2021 - Current

Front Office Representative

Community Health Alliance
10.2018 - 05.2021

Distribution Tech

Saint Mary's Regional Medical Center
03.2018 - 10.2018

Certified Nursing Assistant

Saint Mary's Regional Medical Center
03.2016 - 02.2018

GED -

Earl Wooster High School

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Raquel Carrasco