Overview
Work History
Education
Skills
Languages
Timeline
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Raquel Catpo

Millbrae,CA

Overview

2
2
years of professional experience

Work History

Online English Tutor

ENGin
01.2023 - Current
  • Develop weekly 1:1 lesson plans to engage a Ukrainian student in English language learning.
  • Provide feedback as needed, improving fluency through conversations, grammar lessons, and interactive reading comprehension activities via Zoom.

KP Launch Intern

Kaiser Permanente
06.2024 - 08.2024
  • Evaluated Code Dark (Prolonged IT Outage) readiness across 40+ TPMG departments, identifying vulnerabilities and driving actionable insights.
  • Aided in the development of a B.E.R.T Manual, integrating best practices from neighboring facilities to improve emergency strategies and promote effective response plans.
  • Produced impactful video highlighting the intern cohort's experiences and contributions, tailored for presentation to KP's senior leadership.
  • Assisted in a Minor Injury Clinic, cleaning procedure rooms and escorting patients in and out.

Hospital Auxiliary Volunteer

Sutter Health
02.2023 - 02.2024
  • Managed gift shop operations, ensuring smooth customer transactions and accurate deposits.
  • Enhanced customer satisfaction through maintaining shop tidiness, attentive service and effective problem resolution.
  • Analyzed sales trends to identify popular items, optimizing stock levels and reducing waste.

Crew Member and Certified Trainer

Chipotle
05.2023 - 10.2023
  • Demonstrated multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Mentored five new hires, resulting in stronger staff development and increased productivity.

Brain Camp Intern

UCSF
07.2023 - 08.2023
  • Proficient in basic surgical knot trying and suturing.
  • Worked in a team-based environment and participated in daily themed lectures regarding neuroscience, epilepsy, stroke, psychiatry, and seizures.
  • Engaged in 3 hands-on learning workshops, such as a neuroanatomy lab.
  • Exposed to EEGs, ultrasounds, and computational biology skills.

Youth Health Ambassador

Starvista
01.2023 - 04.2023
  • Completed a 14-week training program, applying learned skills to effectively deliver community presentations on mental health and suicide prevention.
  • Participated in three mental health initiatives, fostering a supportive environment and reducing the stigma associated with mental illness.
  • Provided culturally sensitive information and resources, ensuring inclusivity across all demographics.

Education

Bachelor of Science - Global And Community Health

University of California, Santa Cruz
Santa Cruz
06.2028

High School Diploma -

Mills High School
Millbrae, CA
05-2024

Skills

  • Training and Mentoring
  • Graphic Design
  • Attention to Detail
  • Problem-Solving
  • Team Collaboration
  • Project Management
  • Google Suite Proficiency

Languages

English
Spanish

Timeline

KP Launch Intern

Kaiser Permanente
06.2024 - 08.2024

Brain Camp Intern

UCSF
07.2023 - 08.2023

Crew Member and Certified Trainer

Chipotle
05.2023 - 10.2023

Hospital Auxiliary Volunteer

Sutter Health
02.2023 - 02.2024

Online English Tutor

ENGin
01.2023 - Current

Youth Health Ambassador

Starvista
01.2023 - 04.2023

Bachelor of Science - Global And Community Health

University of California, Santa Cruz

High School Diploma -

Mills High School

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Raquel Catpo