Raquel Chavez
Redwood City,CA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes.
Overview
13
13
years of professional experience
Work History
Bartender
True Food Kitchen
07.2023 - Current
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Server
True Food Kitchen
04.2022 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Managing Partner
Kara restaurant group
01.2018 - 12.2021
- Greeted guests, escorted them to seats, and presented them with menus and wine lists
- Scheduled staff hours and allocated resources to maximize team member performance
- Counted money and made bank deposits.
- Managed restaurant scheduling, foodservice and customer service.
- Mentored junior staff members, resulting in a more cohesive team and increased overall performance.
- Established and maintained strong relationships with customers, vendors and strategic partners.
- Represented organization at industry conferences and events.
Server
YB
01.2017 - 12.2019
- Maintained knowledge of safety and emergency procedures, remaining aware of accident prevention policies
- Informed kitchen of special dietary needs or requests, delivering personalized meal options
- Memorized menu to help diners make informed meal choices.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Server
Morey's pier's
01.2014 - 11.2019
- Served food and beverages promptly with focused attention to customer needs.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Server
Cracker Barrel
01.2011 - 12.2013
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
Education
Associate of Arts - Food And Nutrition
Nutrition And Healt Coach
New York, NY09.2019
Associate of Arts - Hospitality
Culinary School of Guatemala City
Guatemala City 10.2009
Skills
- Food Service
- Basic Accounting
- Payment Processing
- Beverage Preparation
- Liquor, Beer, and Wine Knowledge
Languages
English/ Spanish
Timeline
Bartender
True Food Kitchen
07.2023 - Current
Server
True Food Kitchen
04.2022 - Current
Managing Partner
Kara restaurant group
01.2018 - 12.2021
Server
YB
01.2017 - 12.2019
Server
Morey's pier's
01.2014 - 11.2019
Server
Cracker Barrel
01.2011 - 12.2013
Associate of Arts - Food And Nutrition
Nutrition And Healt Coach
Associate of Arts - Hospitality
Culinary School of Guatemala City
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