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Raquel Childers
El Monte,CA
Summary
Dedicated and meticulous office manager with several years of experience excelling at prioritizing, completing multiple tasks simultaneously and achieving project goals. Flexible and focused team player with a unique skill set to streamline operations from within.
Overview
1
1
Language
10
10
years of professional experience
Work History
Reception Manager
Rdd Freight International Inc.
City of Industry, California
11.2019 - Current
- Managed receptionist desk, greeting customers and facilitating smooth mail deliveries.
- Tracked shipments from origin to final destination, ensuring timely handoff to maintain customer satisfaction.
- Processed arrival notices and shared shipment updates with customers.
- Created customer invoices post-container delivery to streamline billing process.
- Managed logistics for container delivery to ensure timely arrival at customer locations. to customer.
- Supported import shipment coordination with international suppliers and logistics partners.
- Prepared customs paperwork and assisted with import compliance tasks.
- Created new shipment files for the import department to streamline operations. for import department operations.
- Managed personal tasks for supervisor, including bill payments and item delivery.
Retirement Plan Administrator
Millennium Pension Services
Sierra Madre, California
01.2017 - 12.2019
- Administered retirement plans in compliance with federal regulations and company policy.
- Guided clients on contribution limits and compliance with nondiscrimination testing, IRS requirements, and fiduciary responsibilities to mitigate risks.
- Resolved participant questions related to eligibility, vesting, contributions, distributions, loans, and other benefit concerns.
- Worked with finance teams to reconcile contributions and distributions accurately.
- Assisted with preparation of annual Form 5500 filings for retirement plans.
- Coordinated annual audits and organized required documentation for external review.
- Cultivated relationships with third-party administrators to ensure seamless support for client-sponsored plans.
Education
Nail Technician License - Nail Care / Manicuring
Abram Friedman Occupational Center
Los Angeles, CA01-2022
High School Diploma -
Baldwin Park High School
Baldwin Park06-2003
Some College (No Degree) - General Studies
Mt. San Antonio College
Walnut, CASkills
- Shipment coordination
- Invoice processing
- Document management
- Customer communication
- Client onboarding
- Client support
- Time management
- Payment collection
- Mail routing
- Call handling
- Travel arrangements
- Risk assessment
- Conflict resolution
- Relationship management
- Relationship building
- Customer service
- Administrative background
- Decision-making
- Professionalism
- Teamwork
- Office equipment maintenance
- Service quality
- Retirement plan administration
- Team building
- Reliability
- Appointment scheduling
- Attention to detail
Work Preference
Work Type
Full TimeLocation Preference
RemoteHybridOn-SiteLocation: El Monte, CA
Open to relocation: Yes
Languages
Spanish
Limited
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Reception Manager
Rdd Freight International Inc.
11.2019 - Current
Retirement Plan Administrator
Millennium Pension Services
01.2017 - 12.2019
Nail Technician License - Nail Care / Manicuring
Abram Friedman Occupational Center
High School Diploma -
Baldwin Park High School
Some College (No Degree) - General Studies
Mt. San Antonio College