Raquel Clark
Orlando,FL
Summary
Seasoned Executive Administrator with a comprehensive background in high-level support. Versatility, adaptability and efficiency are hallmarks of performance, honed through managing complex tasks, coordinating executive schedules and spearheading organizational projects. Strive to streamline processes, maximize productivity and foster professional business relationships at all levels of an organization. Strong problem-solving skills used to deliver optimal solutions in high-pressure environments.
Overview
14
14
years of professional experience
Work History
Executive Administrator
Talent Acquisition, Westgate Resorts
Ocoee, FL
10.2023 - 12.2024
- Collaborated with other departments to ensure successful project completion.
- Organized meetings for senior management team, including scheduling conference rooms, preparing agendas, taking minutes, and distributing notes.
- Processed invoices in accordance with accounting guidelines.
- Created and maintained computer- and paper-based filing and organization systems for records, reports and documents.
- Managed travel arrangements for executives, including booking flights and hotels.
- Designed PowerPoint presentations for monthly divisional meetings with top-level executives.
- Compiled meeting agendas and supportive materials ahead of meetings.
Inbound Vacation Sales Agent
Holiday Inn Club Vacations
Orlando, USA
07.2023 - 10.2023
- Utilizing software programs such as: Salesforce, Kronos and UltiPro
- Reported directly to regional Sales Manager regarding progress towards goals.
- Listened to customer needs to identify and recommend best products and services.
- Engaged positively with each customer, providing professional, and polite support for sales and service needs.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
Program Associate Director
American Bar Association
Chicago, USA
05.2019 - 07.2023
- Serving as the senior liaison for hosting, planning, and organizing company events.
- Planned and conducted strategic meetings to brainstorm new ideas for event planning and program launches.
- Partner with industry leaders to create new software designs for ABA clients.
- Developed business relationships and extensive marketing plans to increase ABA awareness programs for law schools and corporations to enhance their Diversity, Equity, and Inclusion programs.
- Responsible for fiscal, operational, and administrative oversight of the office, including budget development and reporting information to the President of the ABA.
- Managed the department with a $500,000 budget.
- Supervised over 80 judges and district attorneys volunteers.
- Utilizing software programs such as Excel, Microsoft Word, Dynamics 365, Adobe, Photoshop, PowerPoint, Microsoft Office, and Outlook.
Office Administrator
American Bar Association
Chicago, USA
04.2018 - 05.2019
- Accounts payable and receivable, with invoice and expense reimbursements for over 80 volunteers.
- Organized meetings, conferences, travel arrangements and other events as required.
- Administrative duties include packing and shipping materials for company events.
- Partnered and collaborated with Human Resources to onboard new team members.
- Recorded and transcribed meeting minutes to compose into interpersonal meeting communications.
- Utilizing computer programs such as Microsoft Word, PowerPoint, Digital Spreadsheet, and Outlook.
- Maintained supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.
Human Resources Administrator
Edelman, Combs, Latturner & Goodwin
Chicago, USA
10.2016 - 04.2019
- Assisted with annual HR budget preparation and monitoring expenses.
- Oversaw benefits enrollment process by answering questions and assisting employees with login details.
- Assisted in the recruitment process by conducting phone interviews and scheduling onsite interviews.
- Processed new hire paperwork and conducted onboarding orientations.
- Maintained employee records, ensuring accuracy and confidentiality of all documents.
- Conducted exit interviews and completed employment termination paperwork.
- Utilizing software programs such as Microsoft Word, Excel, and human resources management software that increase HR operations.
Small Business Co-Owner
American Truck Products
Chicago, USA
03.2011 - 06.2016
- Recruited, supervised, and trained over 15 team members for specified roles.
- Managed payroll and assisted with budget control.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Maintained records of all financial transactions including invoices, purchases and payments.
- Reconciled daily sales, prepared bank deposits and assessed financial transaction reports.
- Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
- Assisted in the development of a business plan to outline short and long-term goals for the small business.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Coordinated staff training sessions
- Utilizing software programs such as QuickBooks, Microsoft Word, Excel, and Sage.
Education
Bachelor of Business Administrative and Management -
Prairie State College
Chicago Heights, IL07.2015
Skills
- Excellent time management skills
- Public speaking
- Expense reporting
- Payroll processing
- Travel arrangements
- Conflict management
- Team player
- Data analytics
- Proficient in Microsoft Office
- Proficient with Outlook
- Proficient with Excel
- Proficient in procurement
- Proficient with Dayforce
- Proficient in PowerPoint
- Proficient in QuickBooks
- Recruiting
- Human Resources Management
- Meeting coordination
Accomplishments
- Advanced from Administrator to Program Associate Director for Diversity and Inclusion within a year
Timeline
Executive Administrator
Talent Acquisition, Westgate Resorts
10.2023 - 12.2024
Inbound Vacation Sales Agent
Holiday Inn Club Vacations
07.2023 - 10.2023
Program Associate Director
American Bar Association
05.2019 - 07.2023
Office Administrator
American Bar Association
04.2018 - 05.2019
Human Resources Administrator
Edelman, Combs, Latturner & Goodwin
10.2016 - 04.2019
Small Business Co-Owner
American Truck Products
03.2011 - 06.2016
Bachelor of Business Administrative and Management -
Prairie State College
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