Open To Work
Raquel Davis
San Antonio,TX
Summary
Creative Assistant Manager promotes proactive management of team activities and store operations. Skillfully monitors processes to meet changing demands, increase efficiency and boost revenue. Exceptional leadership for sales, customer service and service clerk employees.
Overview
11
11
years of professional experience
Work History
Assistant Store Manager
Murphy USA
San Antonio, TX
06.2017 - 01.2019
- Coordinated merchandising by planning floor layouts and displays, guiding resets and directing sales signage placement.
- Checked monthly sales and performance reports to support operational planning and strategic decision-making.
- Maintained inventory by checking merchandise to determine levels.
- Supervised cashiers in processing credit, debit and cash payments to streamline sales.
- Answered customer questions and addressed problems and complaints in person and via phone.
- Oversaw daily operations of store, including inventory and supply restocking, cash-handling and assisting customers.
- Oversaw daily operations by delegating tasks, managing shift changes and conducting keyholder duties to open and close business.
- Oversaw inventory receiving, stocking, pricing and returns by coordinating with vendors and directing employees.
Customer Service Assistant
7-Eleven
San Antonio, TX
03.2008 - 09.2016
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- Supervised receiving and stockroom activities to identify opportunities with inventory and prevent shrinkage.
- Participated in training and other learning opportunities to expand knowledge of company and position.
- Entered orders and maintained customer records to facilitate processing and fulfillment.
- Collaborated closely with colleagues to meet customer needs.
- Used templates to respond to emails, faxes and correspondence for routine issues.
- Consulted with customers regarding needs and addressed concerns.
Education
High School Diploma -
HighFrontier High School
Odessa, TX08.1999
Skills
- Mentoring and Coaching
- Hiring and Training
- Pricing and Markdowns
- Team Building and Leadership
- POS Systems Operations
- Problem-Solving
- Store Opening and Closing
- Retail Operations
- Inventory Control
- Mathematical Calculation and Reasoning
- Administrative Management
- Budget Control
- Sales Tracking
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
On-SiteSalary Range
$49000/yr - $110000/yrTimeline
Assistant Store Manager
Murphy USA
06.2017 - 01.2019
Customer Service Assistant
7-Eleven
03.2008 - 09.2016
High School Diploma -
HighFrontier High School