Raquel Delgado
Lindenwold,NJ
Summary
Practiced Care Coordinator dedicated to timely and accurate completion of patient assessments, supporting development of comprehensive care plans. Collaborates with interdisciplinary team in monitoring progress and adjusting plans to achieve target results. Strong leadership skills and working clinical knowledge to identify opportunities for improvement in collaboration with team members.
Overview
4
4
years of professional experience
Work History
Administrative Care Coordinator
Cooper University Health Care Psychiatric Department
01.2024 - Current
- Works in collaboration with Clinical Navigators and Child Psychiatrists to provide care management resources to pediatricians and families by establishing relationships with community agencies and determining which ones will be the best fit for the patient
- Managed patient caseloads effectively, ensuring timely follow-up and appropriate interventions.
- Ensures that appropriate Mental Health Screeners have accompanied the consult and if not, contacts the Provider to request them
- Provides phone support, relays messages to the appropriate parties, takes messages as needed.
- Used company software and databases to maintain records of services performed and patient conditions.
Medical Assistant
Cooper Multispecialty Care, Cooper Neurological Institute
01.2022 - 01.2024
- Perform intake of patient medical history, chart prep, rooming and capturing vitals for patients arriving for their appointment
- Triage and correspond to high volume EMR messages from patients
- Initiated and cross-trained with additional specialty service lines to support th team
- Designated clinical lead for newest specialty service line, Neuro Ophthalmology
- Achieved clinical improvement and workflow optimization by identifying areas to increase efficiency.
- Cooper University Top Performer
Lead Ophthalmic Technician
Kremer Eye Center at Cherry Hill, NJ
06.2021 - 01.2022
- Performed intake of patient medical history, performed, and reviewed visual acuity, assisted in minor surgeries
- Utilized tonometry, refraction, OCTs, Visual fields, Pentacam (corneal topography), IOL Master, iDesign, Wavescan, Auto-refractor.
Medical Scheduler
Kremer Eye Center at Cherry Hill, NJ
09.2020 - 06.2021
- Confirmed patient medical history, obtained medical clearances, referrals, scheduled patients for surgical procedures and surgeries
- Completed necessary chart prep and surgical packets
- Verified insurance eligibility
- Ensured patient safety and quality of care during visit.
Education
Associate of Science - Social Services
Rowan College At Gloucester County
Sewell, NJ05.2025
Certificate - Alcohol And Drug Counseling
Rowan College At Gloucester County
Sewell, NJ05.2025
Skills
- Empathetic
- Strong Multi-Tasking
- Detail Oriented
- Effective Communicator
- Data Analysis
- Organizational Skills
- Problem Solving
- Leadership
- Data Driven
- Organizational Skills
Engagement
Cooper University Engagement Committee Member
References
Available upon request.
Timeline
Administrative Care Coordinator
Cooper University Health Care Psychiatric Department
01.2024 - Current
Medical Assistant
Cooper Multispecialty Care, Cooper Neurological Institute
01.2022 - 01.2024
Lead Ophthalmic Technician
Kremer Eye Center at Cherry Hill, NJ
06.2021 - 01.2022
Medical Scheduler
Kremer Eye Center at Cherry Hill, NJ
09.2020 - 06.2021
Associate of Science - Social Services
Rowan College At Gloucester County
Certificate - Alcohol And Drug Counseling
Rowan College At Gloucester County
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