Raquel Figueroa
Urb. La Esperanza, Calle 2 S-10. Vega Alta,PR
Summary
Dynamic and results-oriented professional with extensive experience in administrative and coordination roles, including as Department Coordinator at the Municipality of Vega Alta. Demonstrated expertise in event planning, budget management, and community engagement, delivering impactful results and fostering strong relationships. Bilingual in English and Spanish, with advanced organizational and multitasking skills. Proven ability to lead projects to successful completion, streamline operations, and enhance overall efficiency.
Overview
21
21
years of professional experience
Work History
Department Coordinator of Faith Foundations
Municipality of Vega Alta
Vega Alta, PR
09.2018 - 10.2019
- Coordinated community support programs and initiatives to assist citizens.
- Supervised and guided staff in the Faith Foundations Department.
- Organized events and workshops to promote community engagement.
- Managed departmental budgets and ensured resource allocation efficiency.
- Collaborated with local organizations to provide assistance and resources to residents.
Secretary
Baptist Church of Orlando
Orlando, FL
05.2015 - 10.2016
- Managed schedules and appointments for church leadership.
- Organized and maintained church records and documentation.
- Provided administrative support during church meetings and events.
- Assisted members and visitors with inquiries and information.
- Prepared and distributed church newsletters and announcements.
Archive Manager
Cooperativa of AH/CR (VegaCoop)
Vega Alta, PR
01.2012 - 06.2014
- Assisted clients with mortgage loan applications and inquiries.
- Managed and organized mortgage loan files and documentation.
- Coordinated loan approvals with internal departments.
- Prepared and reviewed reports related to mortgage loans.
- Delivered exceptional customer service to members.
Secretary
Buffet Ramos Román
Vega Alta, PR
01.2001 - 01.2002
- Company Overview: Buffet Ramos Román is a company of lawyers that deal with all types of law cases excluding criminal law
- Fill out all affidavits, wills, adoptions, deeds, title deeds, bill of sales, and legal documentations
- Filling, reception, bookkeeping, dictations, and writing of letters
- Buffet Ramos Román is a company of lawyers that deal with all types of law cases excluding criminal law
Administrative Assistant
Burell Behavioral Health
Springfield, MO
01.1999 - 01.2000
- Company Overview: Burell Behavioral Health is a clinic in Cox Hospital
- Office coordinator, maintain appointments, customer service, bookkeeping and reception
- Burell Behavioral Health is a clinic in Cox Hospital
Education
Masters - Theology
Universidad Cristiana
Vega Alta, Puerto Rico08.2007
Associate - Christian Education and Theology Studies
Bible Institute Rev. Juan Figueroa Unpierre
Vega Alta, Puerto Rico12.2003
Certification - Administrative Assistant and Word Processing
Allied School of Puerto Rico
Manati, Puerto Rico11.1990
Skills
- Microsoft Word, Ulead, and PowerPoint
- English and Spanish (bilingual)
- Exceptional verbal communication skills
- Strong writing abilities for creating professional documents and correspondence
- Proven ability to perform under pressure and meet tight deadlines
- Advanced organizational skills
- Skilled in data entry and record-keeping with high attention to detail
- Experienced in customer service and resolving client inquiries efficiently
- Adept at coordinating team projects and facilitating collaboration
- Capable of learning and adapting to new software and systems quickly
- Strong problem-solving abilities to address challenges proactively
- Experienced in event planning and logistics coordination
References
Available upon request
Timeline
Department Coordinator of Faith Foundations
Municipality of Vega Alta
09.2018 - 10.2019
Secretary
Baptist Church of Orlando
05.2015 - 10.2016
Archive Manager
Cooperativa of AH/CR (VegaCoop)
01.2012 - 06.2014
Secretary
Buffet Ramos Román
01.2001 - 01.2002
Administrative Assistant
Burell Behavioral Health
01.1999 - 01.2000
Masters - Theology
Universidad Cristiana
Associate - Christian Education and Theology Studies
Bible Institute Rev. Juan Figueroa Unpierre
Certification - Administrative Assistant and Word Processing
Allied School of Puerto Rico
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