Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
7
7
years of professional experience
Work History
Front Office Manager
Baymont By Wyndham
04.2019 - Current
Created weekly schedules for front end staff members to ensure appropriate coverage during peak hours or high demand periods.
Monitored financial transactions at the front desk, ensuring accurate billing procedures and minimizing discrepancies.
Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
Covered front desk and/or breakfast shifts when needed.
Inventoried and ordered pantry and breakfast items
Instituted cost saving processes in the breakfast area
Audited breakfast to make sure food safety protocols were being followed.
Personal Trainer
Gold's Gym
04.2018 - 12.2019
Educated clients on proper exercise techniques, reducing risk of injury during workouts.
Motivated clients to stay on track with fitness goals with positive and friendly approach.
Trained clients during strength training, cardio vascular exercise, and stretching.
Assisted clients with personal fitness goals through realistic objectives.
Increased client retention through consistent communication, motivation, and support.
Operations Manager
Gold's Gym
12.2016 - 04.2018
Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Led hiring, onboarding and training of new hires to fulfill business requirements.
Developed and maintained relationships with external vendors and suppliers.
Supervised operations staff and kept employees compliant with company policies and procedures.
Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.