Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Raquel Garcia

Sherman Oaks,CA

Summary

Experienced Sales Floor Associate with strong track record providing excellent customer service. Works well in fast-paced environments and maintains positive attitude. Possesses excellent communication and interpersonal skills.

Overview

9
9
years of professional experience

Work History

Floor Staff Member

Regal Cinemas
08.2022 - Current
  • Assisted with store opening and closing procedures, ensuring thorough preparation for each day''s business activities.
  • Utilized strong communication skills when interacting with both customers and colleagues, effectively conveying relevant information as necessary for successful daily operations.
  • Maintained a positive attitude throughout each shift, effectively navigating challenges and fostering a pleasant work environment for both staff and customers.
  • Provided friendly greetings upon customer entry, creating a welcoming atmosphere within the establishment from the outset of each visit.

Floor Staff Member

TCL Chinese Theater
04.2019 - 04.2022
  • Supported coworkers during busy periods or when additional assistance was needed, fostering a productive work environment through teamwork.
  • Maintained safety standards on the sales floor by promptly addressing spills or other potential hazards, protecting both staff and customers from accidents.
  • Resolved customer complaints professionally and courteously, ensuring a positive resolution that maintained customer loyalty.
  • Helped maintain store organization through consistent restocking of shelves throughout the day, ensuring adequate product availability for customers at all times.

Sales Associate

Pacsun
09.2015 - 12.2015
  • Built relationships with customers to encourage repeat business.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.

Education

Associate of Science -

Los Angeles Valley College
Van Nuys, CA
06.2022

Administration of Justice Associates -

Los Angeles Valley College
Van Nuys, CA
06.2022

Skills

  • Customer Service
  • Strong teamwork
  • POS System Operation
  • Patience and Empathy

Languages

Spanish
Professional Working

Timeline

Floor Staff Member

Regal Cinemas
08.2022 - Current

Floor Staff Member

TCL Chinese Theater
04.2019 - 04.2022

Sales Associate

Pacsun
09.2015 - 12.2015

Associate of Science -

Los Angeles Valley College

Administration of Justice Associates -

Los Angeles Valley College

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Raquel Garcia