Raquel Garza

Work History

Property Manager Representative

YAMM United

06.2021 - Current

Reduced operating expenses through diligent oversight of utility usage, waste disposal practices, and preventative maintenance scheduling.
Increased revenue by identifying opportunities for rent adjustments based on market conditions and unit improvements.
Conducted regular inspections of properties to ensure compliance with safety regulations and maintain a high standard of appearance.
Facilitated seamless transitions for tenants during move-in and move-out processes, minimizing vacancy periods.
Maintained accurate records of all property transactions, including leases, rent payments, maintenance requests, and vendor contracts.
Negotiated favorable contract terms with vendors for services such as landscaping, cleaning, and security.
Maintained up-to-date knowledge of industry regulations, advocating for property owners'' interests and ensuring compliance with all applicable laws.
Collaborated with legal counsel to address delinquent accounts or lease violations in accordance with applicable laws and regulations.
Managed property operations for optimal financial performance, implementing cost-saving measures and effective budgeting strategies.
Monitored local real estate market conditions regularly to stay ahead of competitive pricing strategies in the area.
Implemented energy-saving initiatives that resulted in lower utility costs for both tenants and property owners.
Streamlined rent collection processes, improving cash flow and reducing outstanding balances.
Enhanced tenant satisfaction by promptly addressing concerns and resolving issues related to property maintenance and lease agreements.
Improved operational efficiency by developing standardized policies and procedures for property management tasks.
Coordinated with contractors to complete property repairs, ensuring timely completion of tasks while adhering to quality standards.
Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
Completed final move-out walk-throughs with tenants to identify required repairs.
Followed up on delinquent tenants and coordinated collection procedures.
Maintained original leases and renewal documents in digital and hardcopy format for property management office.
Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
Coordinated with janitorial and engineering staff on maintenance and upkeep.
Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.
Coordinated with legal counsel to resolve tenant disputes.
Maintained sufficient number of units market-ready for lease.
Administered operations to handle needs of more than Number tenants across Number property units.
Conducted regular inspections of both interior and exterior of properties for damage.
Kept properties in compliance with local, state, and federal regulations.
Collected and maintained careful records of rental payments and payment dates.
Monitored and tracked payments and expenses, providing timely and accurate financial reports.
Coordinated appointments to show marketed properties.
Delivered emergency 24-hour on-call service for tenants on building issues.
Maximized rental income while minimizing expenses through effective planning and control.
Responded to Common Area Maintenance (CAM) inquiries.
Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
Completed annual rent calculations using housing database software.
Developed annual operating budgets and forecasts, as well as sales and marketing plans.
Worked closely with clients to facilitate appropriate loans, inspections, and credit reports.

Administrative Assistant Manager

Shipley’s Do-Nuts

06.2022 - 03.2024

Ensured timely completion of projects by effectively managing deadlines and delegating tasks appropriately.
Assisted in the hiring process, reviewing resumes, scheduling interviews, and onboarding new employees efficiently.
Optimized workflow efficiency by organizing and maintaining an up-to-date filing system for easy access to critical documents.
Opened, sorted and distributed incoming messages and correspondence to the team.
Achieved cost savings with meticulous budget management, reducing unnecessary expenses for the department.

Administrative Assistant to the President

Tony’s Lawn Service, Inc.

04.2001 - 06.2021

Enhanced office efficiency by streamlining administrative processes and implementing new organizational systems.
Created detailed meeting agendas that helped guide productive discussions during executive meetings.
Established strong rapport with key stakeholders leading to better alignment of business objectives across teams.
Collaborated on special projects as needed, offering valuable input based on extensive knowledge of company policies and procedures.
Coordinated events that increased employee engagement such as team-building activities and holiday parties.
Ensured timely completion of tasks by managing priorities effectively while maintaining flexibility to accommodate last-minute changes or requests from the President.
Maintained confidentiality by handling sensitive documents and communications with discretion and care.
Assisted with budget management by tracking expenses, processing invoices, and generating financial reports for the President''s review.
Provided exceptional customer service to clients, addressing inquiries promptly and professionally.
Developed positive relationships with internal staff and external partners through effective communication and collaboration.
Improved document organization allowing easy access to crucial files when needed.
Anticipated potential issues within schedule or workload proactively making adjustments as necessary for optimal results.
Supported the President in decision-making by conducting thorough research and presenting comprehensive reports.
Oversaw calendar management for the President, scheduling appointments strategically to maximize productivity without causing conflicts or overbooking.
Demonstrated professionalism in all aspects of the role, maintaining a consistently positive attitude and fostering productive working relationships with colleagues and partners.
Reduced time spent on routine administrative tasks through implementation of automated systems.
Handled confidential and sensitive information with discretion and tact.
Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
Answered high volume of phone calls and email inquiries.
Screened calls and emails and responded accordingly to support executive correspondence.
Screened calls and emails and initiated actions to respond or direct messages for managers.
Used advanced software to prepare documents, reports, and presentations.
Updated spreadsheets and created presentations to support executives and boost team productivity.
Supported business and hospitality needs of corporate partners and staff during meetings and company events.
Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
Conducted research and analyzed data to provide detailed reports on various business topics.
Transcribed meeting minutes to support sales, business development and senior management teams.
Developed and maintained automated alert systems for important deadlines.
Managed filing system, entered data and completed other clerical tasks.
Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Assisted coworkers and staff members with special tasks on daily basis.
Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
Established administrative work procedures to track staff's daily tasks.
Liaised between clients and vendors and maintained effective lines of communication.
Opened and properly distributed incoming mail to promote quicker response to client inquiries.
Performed research to collect and record industry data.
Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.

Summary

Overview

Work History

Property Manager Representative

Administrative Assistant Manager

Administrative Assistant to the President

Education

Not Completed - Business Administration And Management

Skills

Languages

Timeline

Similar Profiles

ANAS ALBALOSHIANAS ALBALOSHI

Rebecca BolnerRebecca Bolner

CYNTHIA BLACKCYNTHIA BLACK

KOSSI BATTAHKOSSI BATTAH

Sean OrrSean Orr