Hi, I’m
Raquel Giesler
Entrepreneur / Makeup Artist
Houston,TX
Summary
Offering proactive and adaptable approach, ready to learn and grow in dynamic business environment. Brings ability to quickly grasp new concepts and apply analytical thinking to improve operational efficiency and customer satisfaction. Ready to use and develop strategic planning and marketing skills in any desired role.
Dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
17
years of professional experience
Work History
Self-Employed
Small Business Owner
02.2022 - Current
Job overview
- Managed daily operations for a successful small business, ensuring efficient processes and quality services.
- Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
- Promoted business via social media to generate leads and maximize brand identity.
- Enhanced company reputation by consistently delivering exceptional service quality to customers.
- Provided elite customer service by resolving escalated problems and calmly responding to shifting priorities.
- Researched trends and current innovations to determine competition and develop competitive pricing points.
- Increased revenue by implementing effective marketing strategies and establishing strong customer relationships.
- Managed financial accounts to maintain budget discipline and ensure profitability.
DGM SERVICES, INC.
Account Coordinator
06.2016 - 04.2018
Job overview
- Responsible for reading freight documentation and retrieving freight from assigned location that has been released to pack
- Verifying that freight received is pulled and checked by line item according to material receipts
- Correspond with warehouse checker if there are any discrepancies
- Relocate freight that was moved in order to pull assigned released to pack freight
- Maintain a strong relationship with customer to ensure needs are being met
- Provide status updates to customer to ensure freight will be released to pack and shipped out to meet all deadlines
- Ensure DGM safety standards are met when handling freight
- Ensure all documentation is correct
- Must demonstrate safe decision making in all aspects of work
- Any other duties as assigned by a supervisor
DGM SERVICES, INC.
Accounting Clerk
12.2012 - 06.2016
Job overview
- Ensured timely and accurate booking of accounts and transactions in General Ledger
- Communicated cash discrepancies to operations and finance management
- Performed job duties within performance and time guidelines
- Organized, distributed and maintained store paperwork
- Prepared and recorded journal entries for month and year end closing
- Continued focus on improving system efficiencies and business practices
- Performed filing, scanning and copying of various accounting documents
- Compiled financial data for internal and external audits
- Entered and maintained vendors in coordination with corporate team
- Accounted of accounts payable, accounts receivable, payroll and inventory
- Entered journal entries and templates into General Ledger
- Compiled and sorted documents such as invoices and checks
- Prepared quarterly revenue reports for upper management
- Observed and maintained appropriate professional boundaries with clients, co-workers and supervisors
- Maintained accounts payable files and investigated problems and irregularities
- Reconciled monthly invoices and credit card charges
- Displayed initiative and coped with time pressures
- Entered information into accounting data entry system
Lakewood Church
Missions Intern
09.2014 - 06.2015
Job overview
- Planning and coordinating large scale volunteer service projects in the local communities
- Maintained documentation of volunteer hours worked
- Developed and maintained effective relationships through effective and timely communication
- Provided care in non-judgmental, non-discriminatory manner
- Coordinated recruitment, selection and retention of volunteers
- Created and provided volunteers with information packets
- Led performance improvement initiatives on assigned unit
- Demonstrated honesty and integrity in everyday activities
- Prioritized workload and demonstrated maximum flexibility
- Identified progress in goal achievement and reassessment of outcomes
- Tracked and monitored volunteer hours, including filling no-shows
- Responsible for leading volunteer team to setup and tear down info center for young adult service
- Led a young adult life group
MAC Cosmetics, Inc.
Third Key Manager
11.2007 - 12.2012
Job overview
- Identified training and development opportunities that assisted direct reports in achieving enhanced performance
- Maintained inventory of shipping materials and supplies
- Maintained excellent working knowledge of entire operation, as well as developing department projects
- Projected Management- assesses work activities and allocates resources appropriately
- Reinforced customer service principles by coaching staff on successes and challenges
- Conducted effective and efficient transactions with customers
- Managed expenses, including labor and overtime costs
- Developed, trained, accountability and management of hourly employees
- Ensured maximum utilization of manpower and equipment
- Worked directly with lead and site management teams
- Performed set up and breakdown of various stations
- Maintained clean, organized and presentable workspace
- Played active role in employee development and talent selection
- Supported operational efforts through proper staffing and training of associates
- Administered budgets, timelines and performance requirements
- Dealt with staff and public in professional manner
- Maintained organization and cleanliness of staging areas and equipment
- Maintained meetings on current and upcoming makeup collections
- Trained newly hired employees to meet SOP's and job description
Education
KLEIN FOREST HIGH SCHOOLHouston, TX
High School Diploma
05.2004
Skills
- Purchase Order Management
- Verbal Communication Skills
- Planning and execution
- Exceptional Customer Service
- Written And Verbal Communication
- Professional Manner
- Customer Orders
- Meetings
- Customer Needs
- Reporting And Documentation
- Order Entry
- Ms Word
- Small business operations
Accomplishments
- Collaborated with team of 20 makeup artists at New York Fashion Week.
Timeline
Small Business Owner
Self-Employed
02.2022 - Current
Account Coordinator
DGM SERVICES, INC.
06.2016 - 04.2018
Missions Intern
Lakewood Church
09.2014 - 06.2015
Accounting Clerk
DGM SERVICES, INC.
12.2012 - 06.2016
Third Key Manager
MAC Cosmetics, Inc.
11.2007 - 12.2012
KLEIN FOREST HIGH SCHOOL
High School Diploma
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