Summary
Overview
Work History
Skills
References
Timeline
Generic

Raquel Gonzalez

Jurupa Valley ,CA

Summary

Dependable and highly accomplished professional, acknowledged for talents in directing and inspiring employees to excel and adapt to the demands of meeting challenging day to-day operational requirements. Well trained and equipped with superior problem-solving skills, capable of resolving multiple and complex (Financial, Human Resources, and operational) issues. Highly flexible, multi-talented, and a quick learner who is fast at absorbing new processes/systems, developing useful expertise, and adapting to changing scenarios. Approachable, dedicated and able to contribute immensely towards the success of any organization within established standards, policies and procedures.

Overview

19
19
years of professional experience

Work History

Accounting Specialist

Fiber Direct LLC
07.2021 - 03.2025
  • Input financial data and produced reports using Quickbooks Enterprise.
  • Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
  • Established effective communication channels with vendors and customers to resolve outstanding issues timely manner.
  • Increased efficiency in accounts payable and receivable management, reducing processing time and minimizing errors.
  • Supported month-end closing process by preparing journal entries, account reconciliations, and variance analysis reports.
  • Assisted auditors during annual audits, providing necessary documentation and addressing inquiries promptly.
  • Maintained accurate employee records by updating information such as wage adjustments, promotions, and terminations in a timely manner.
  • Optimized workflow within the department by identifying areas for process improvement and implementing changes accordingly.
  • Improved financial accuracy by performing detailed account reconciliations and resolving discrepancies.

Accounting and Human Resource Manager

Greenpath Recovery West, Inc.
03.2012 - 01.2019
  • Manage payroll financial and accounting processes for the organization so that payroll and benefit reporting activities are accurate, timely, business and employee sensitive, cost-effective, and funded properly
  • Provide leadership around employee engagement, coaching managers on people-related issues, aligning HR processes and systems with business units, and provide HR solutions for all people-related processes
  • Develop and implement payroll operations policies to ensure that the company is in compliance with all state and federal regulation
  • Create, review and distribute various payroll reports to support financial projections, audits, HR reviews and compliance issues
  • Maintain all HR and financial records with strict confidentiality while ensuring HR activities meet with and integrate with organizational requirements for quality, health and safety, legal, and compliance policies

Customer Service and Dispatcher

The ICEE Company
02.2007 - 07.2011
  • Managed customer calls effectively and efficiently in a complex, fast-paced and challenging dispatching center environment
  • Politely assisted customers via telephone addressing customer inquiries, solving problems and providing dispatch information
  • Performed Quality control on final products and ensured products were delivered on time

AP/AR Clerk

Pico Rivera Pallet Inc.
11.2005 - 02.2007
  • Performed accounts receivable duties including invoicing, researching chargebacks, discrepancies and reconciliations
  • Posted customer payments by recording cash, checks, and credit card transactions and resolved issues with customers by initiating appropriate calls and letters
  • Utilized computerized accounting software programs to record, store, and analyze information

Skills

  • Managerial Ability
  • Verbal & Written Communication
  • Employee lifecycle management
  • Company Handbook/ Policies & Procedures
  • Effective organizational skills
  • Strategic prioritization skills
  • Simultaneous project handling
  • Cross-functional teamwork
  • Numerical Aptitude
  • Skilled in MS Office software
  • Effective time management
  • Proficient in delegating tasks
  • AP & AR Management
  • Accurate payroll processing
  • File management
  • Accounting software
  • Accurate data entry
  • Payroll, time, and attendance
  • Reliable and accountable
  • Versatile in various environments
  • Multitasking Abilities
  • HRIS management
  • Multi-state Payroll
  • Weekly, Bi-weekly, Semi-Monthly, and Commissions Processing
  • HR compliance and implementation
  • Employee onboarding
  • Effective conflict resolution
  • Document confidentiality management

References

Available upon request

Timeline

Accounting Specialist

Fiber Direct LLC
07.2021 - 03.2025

Accounting and Human Resource Manager

Greenpath Recovery West, Inc.
03.2012 - 01.2019

Customer Service and Dispatcher

The ICEE Company
02.2007 - 07.2011

AP/AR Clerk

Pico Rivera Pallet Inc.
11.2005 - 02.2007

Similar Profiles

CREATE PROFILE
Raquel Gonzalez