Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Raquel Gonzalez Munguia

San Juan Capistrano,United States

Summary

Proficient youth development professional at The Boys and Girls Club. Familiar with tutoring, chaperoning and educating youth. Good relationship building, conflict management and communication skills. Currently dedicated to working at In N Out, committed to deliver in great service. Always ready to help team members and assist customers.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Senior Youth Development Professional

The Boys and Girls Club
San Juan Capistrano, CA
11.2021 - Current
  • Created a safe environment where youths could express themselves without fear of judgement.
  • Oversaw safety and security of each youth under supervision.
  • Provided homework help and tutoring in specific subjects.
  • Approached conflicts and crisis situations in calm and professional way.
  • Operate motor vehicle for member pick-up, drop-off, field trips etc.
  • Food Handling safety to serve snack.

Customer Service Associate

In N Out Burgers
San Juan Capistrano, CA
10.2023 - Current
  • Processed customer orders accurately and efficiently.
  • Demonstrated active listening skills when responding to customer questions and complaints.
  • Assisted customers with returns, exchanges, refunds, and other transactions as needed.
  • Prepared food items according to customer specifications.
  • Maintained cleanliness of restaurant including tables, floors, counters and restrooms.
  • Processed payments with cash register and credit card machines.
  • Followed all health codes standards for food preparation and storage.
  • Stocked condiments and other supplies in dining area.
  • Assisted in closing procedures such as counting money, restocking supplies, cleaning equipment and organizing storeroom inventory.

Education

Some College (No Degree) -

Saddleback College
Mission Viejo, CA

Skills

  • Homework Assistance
  • Group Supervision
  • Safety Understanding
  • Safe Food Handling
  • Money Handling
  • Food Safety Knowledge

Languages

Spanish
Native/ Bilingual

Certification

  • Adult CPR/AED, Pediatric CPR and First Aid
  • Food Handling, Serving Snack
  • California Food Handlers Certification

Timeline

Customer Service Associate

In N Out Burgers
10.2023 - Current

Senior Youth Development Professional

The Boys and Girls Club
11.2021 - Current

Some College (No Degree) -

Saddleback College

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Raquel Gonzalez Munguia