Raquel Grant
Pittsburgh,PA
Summary
Dynamic healthcare professional with a proven track record in compassionate client care and effective medication coordination, developed through roles at You Belong At Home and other esteemed organizations. Demonstrated exceptional multitasking and organizational skills while providing emotional support and direct patient care. Achieved significant improvements in patient well-being and safety awareness, ensuring optimal service delivery and companionship. Committed to enhancing patient experiences through dedicated service and advocacy.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Caregiver
You Belong At Home
Pittsburgh, Pennsylvania
11.2020 - Current
- Assisted clients with daily living activities such as bathing, dressing, and grooming.
- Contacted medical providers on behalf of clients to follow up on appointments.
- Monitored health and well-being of clients and reported significant health changes.
- Transported clients to doctor appointments and other errands using wheelchair accessible vehicles.
- Assisted with meal planning to meet nutritional plans.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
Direct Support Professional
Tuckers Family Support
Pittsburgh, Pennsylvania
12.2022 - 11.2023
- Assisted individuals in learning and developing new skills.
- Accompanied individuals on outings to promote independence and integration into the community.
- Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.
- Assisted individuals in development of social skills to become integrated in community.
- Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
- Collaborated with other staff members to develop individualized service plans for each participant.
- Tracked and reported clients' progress based on observations and conversations.
Housekeeper
Children's Hospital of Pittsburgh
Pittsburgh, Pennsylvania
01.2021 - 07.2021
- Adhered to daily cleaning schedules and updated as needed based on demand.
- Sorted and counted linens and organized in storage areas.
- Maintained and organized cleaning supplies stock.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Replenished supplies such as drinking glasses and coffee cups in guest rooms.
- Delivered requested items such as extra pillows or blankets to guest rooms.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
Table Games Dealer
Rivers Casino Pittsburgh
Pittsburgh, Pennsylvania
01.2020 - 03.2020
- Ensured all gaming equipment was in working order before beginning a shift.
- Calmed down angry guests or patrons using skills in active listening and positive engagement.
- Provided gambling chips and coin money in exchange for legal currency for players to join in games.
- Provided friendly customer service to guests at the casino table games area.
- Monitored behavior of players while dealing cards in various games, observing individuals for possible cheating.
- Adhered to established policies and procedures while dealing at tables.
- Promoted special events within the casino's table games area.
- Collected losing bets and paid out winnings promptly and accurately.
Crew Member
Chipotle
Pittsburgh, Pennsylvania
05.2019 - 12.2019
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Drove team success by quickly completing assigned tasks.
- Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
- Resolved customer complaints in a professional manner.
- Answered questions regarding ingredients and preparation techniques to educate customers before placing orders.
- Monitored quality of food served to ensure it met company standards for presentation and temperature.
Education
GED -
Mid-Atlantic Youth Services
Emlenton, PA02-2018
Skills
- Documentation
- Compassionate client care
- Medication coordination
- Emotional support
- Incident reporting
- Disability support
- Multitasking and organization
- Patient companionship
- Care plan assessment
- Direct patient care
- Safety awareness
- Meal preparation
- Community activities
- First aid and safety
Certification
- CPR certified
Timeline
Direct Support Professional
Tuckers Family Support
12.2022 - 11.2023
Housekeeper
Children's Hospital of Pittsburgh
01.2021 - 07.2021
Caregiver
You Belong At Home
11.2020 - Current
Table Games Dealer
Rivers Casino Pittsburgh
01.2020 - 03.2020
Crew Member
Chipotle
05.2019 - 12.2019
GED -
Mid-Atlantic Youth Services