Raquel Gray
Summary
Dedicated, hardworking restaurant management professional with over 15 years experience . With extensive daily planning and operations experience. Skilled in serving tables,staff training and development.
Overview
16
16
years of professional experience
Work History
Restaurant Manager
Mediterranean Grill And Cafe
01.2008 - Current
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Led and directed team members on effective methods, operations, and procedures.
- Reconciled cash and credit card transactions to maintain accurate records.
- Correctly calculated inventory and ordered appropriate supplies.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Oversaw food preparation and monitored safety protocols.
- Purchased food and cultivated strong vendor relationships.
Certified Loan Signing Agent/Notary Signing Agent
Self Employed
05.2018 - 01.2023
- Interacted with clients to prepare necessary documentation.
- Worked with title companies to prepare commitment and pre-approval letters.
- Reviewed income documents from clients and assessed suitable solutions.
- Developed and maintained relationships with customers, lenders and other third parties.
- Compiled closing packages for drafting and presentation accuracy.
- Assisted customers with completing loan applications and other paperwork.
- Explained very technical financial information to applicants in easy to understand language.
Business Owner
Canine Crunchies/Dog Daycare/ Constructive K9
06.2011 - 10.2017
- Monitored animal health, attention and behavior during training sessions.
- Kept animals stimulated with variety of enrichment activities.
- Observed animals closely to understand individual needs and behaviors.
- Exercised animals regularly with walks and rigorous play activities.
- Gave animals proper attention to promote secure environment in owner's absence.
- Communicated professionally with pet owners via phone, email, and text.
- Kept cages, kennels, play yards, and grooming areas neat and clean.
- Managed up to 8-20 dogs of varying breeds and sizes, providing attentive care.
- Administered prescribed medications to animals based on individual needs.
Education
High School Diploma -
Los Banos High School
Los Banos, CA07.2006
Skills
- Marketing and Advertising
- Employee Schedule Management
- Menu Pricing and Writing
- Full Service Restaurant Background
- Supply Ordering and Management
- Billing and Payment Processing
- Organization and Prioritization
- Personnel Recruiting
- Food and Beverage Orders
- Monitoring Food Preparation
- Maintain Food Safety
- Serve Customers
- Counting Money
- Complaint Resolution
- Shift Management
- Employee Recruitment Expertise
- Document Organization
- Bank Deposits
- Microsoft Office
- Age Verification
- Dining Area Maintenance
- To-Go Order Preparation
- Greeting and Seating Guests
- Dining Room Monitoring
- Courteous Phone Demeanor
- Table Bussing
- Waiting Tables
Timeline
Certified Loan Signing Agent/Notary Signing Agent
Self Employed
05.2018 - 01.2023
Business Owner
Canine Crunchies/Dog Daycare/ Constructive K9
06.2011 - 10.2017
Restaurant Manager
Mediterranean Grill And Cafe
01.2008 - Current
High School Diploma -
Los Banos High School
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