Summary
Overview
Work History
Education
Skills
Clinical experience
Timeline
Generic

Raquel Gutierrez

SAN ANTONIO,TX

Summary

Bilingual professional with a B.S. in Biology (May 2025) and over four years of customer-facing experience. Fluent in English and Spanish with a proven ability to build trust, communicate across cultures, and manage responsibilities with empathy and professionalism. Eager to apply organizational and interpersonal skills to support patients, staff, and operations in a healthcare setting.

Motivated, empathetic professional seeking a clinical receptionist position to enhance patient experiences, streamline front desk operations, and support holistic mental health care.

Overview

5
5
years of professional experience

Work History

Hostess/Managerial Assistant

Avenida Brazil Brazilian Steakhouse
09.2024 - Current
  • Greet guests, manage reservations, and assist with front-of-house operations.
  • Support administrative tasks such as invoices and sales tracking.

Freelance Makeup Artist
07.2021 - Current
  • Consult with clients in English/Spanish, managing scheduling and follow-ups.
  • Deliver personalized, empathetic service in fast-paced settings.

Cashier

Lonestar Fireworks
07.2020 - Current
  • Provide customer service, process transactions, and communicate safety guidelines bilingually.
  • Maintain a clean, organized sales environment during peak periods.

Sales Associate

Five Below
03.2022 - 01.2025
  • Assisted customers, managed inventory, and ensured organized sales floor.
  • Used bilingual skills to support diverse customer needs.

Education

Bachelor of Science - Biology

University of The Incarnate Word
San Antonio, TX
05.2025

Skills

  • Fluent in English & Spanish; strong communication with diverse populations
  • Excellent organizational and multitasking abilities
  • Experience with appointment scheduling, multi-line phones, and customer service
  • Proficient in Microsoft Office & point-of-sale systems
  • Skilled in maintaining confidentiality and professionalism
  • Collaborative, patient-centered, and adaptable under pressure

Clinical experience

Shadowing | Mark Rodriguez, MD Clinic | San Antonio, TX
01/2024 – 03/2024

  • Shadowed Heather Miles, FNP, observing patient assessments, care planning, and procedures.

 •  Gained insight into patient-provider communication, ethical care, and clinical workflows.

Timeline

Hostess/Managerial Assistant

Avenida Brazil Brazilian Steakhouse
09.2024 - Current

Sales Associate

Five Below
03.2022 - 01.2025

Freelance Makeup Artist
07.2021 - Current

Cashier

Lonestar Fireworks
07.2020 - Current

Bachelor of Science - Biology

University of The Incarnate Word

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Raquel Gutierrez