Raquel Gutierrez
Riverside,California
Summary
Organized Office Assistant known for high productivity and efficient task completion. Skilled in employee relations, finance, and administrative operations. Seeking to grow in Human Resources, with a focus on employee development and training.
Overview
6
6
years of professional experience
Work History
Office Assistant III
San Bernardino County Sheriff's Department
San Bernardino, CA
02.2025 - Current
- Performed data entry tasks into various computer systems accurately and efficiently.
- Assisted in the onboarding process for new hires by preparing workspaces and materials.
- Reviewed files, records, and other documents to obtain information or respond to requests.
- Maintained an organized filing system of paper documents and electronic files.
- Handled confidential information in a discreet manner.
Referral Coordinator
SAC Health System
San Bernardino, CA
04.2024 - 02.2025
- Performed data entry related to referrals into electronic health record systems.
- Ensured compliance with HIPAA regulations when handling patient information.
- Communicated regularly with patients regarding their care plans, following a referral.
- Assisted patients with insurance-related questions and verified coverage.
- Liaised regularly with insurance companies to manage patient coverage, and expedite referral resolutions.
Payroll Specialist, HR Clerk
United Production Framing
Riverside, California
08.2022 - 07.2023
- Performed data entry tasks, and maintained accurate records of employee information.
- Reviewed timesheets for accuracy and completeness prior to processing payroll.
- Provided administrative support to the HR department, including benefit projects and initiatives.
- Created orientation checklist and reviewed with new hires.
- Engaged daily with employees and supervisors to address inquiries.
Payroll Clerk
Priority Workforce
Ontario, CA
09.2021 - 08.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Assisted with onboarding new clients and securing paperwork completion.
- Verified timekeeping records and handled any discrepancies with employees.
- Audited timesheets and payroll records for accuracy using Paycom.
- Updated employee files with new details such as changes in address or salary levels, and tax information.
Office Assistant Seasonal
H&R Block
Riverside, CA
03.2019 - 08.2021
- Greeted visitors, determined their needs and directed them to the appropriate personnel.
- Managed daily office operations and maintained a clean and efficient workspace.
- Provided customer service, addressing inquiries and resolving issues promptly.
- Maintained confidentiality of sensitive information and documents.
Education
Associate of Science - Human Resources Development
Riverside Community College
Riverside12-2025
Clinical Medical Assistant -
US Colleges
10-2023
Skills
- Payroll administration
- Employee training
- Data entry
- Customer service
- Strategic planning
- Onboarding processes
- Administrative support
- Strong problem solver
- Team collaboration
Languages
Spanish
Native/ Bilingual
Timeline
Office Assistant III
San Bernardino County Sheriff's Department
02.2025 - Current
Referral Coordinator
SAC Health System
04.2024 - 02.2025
Payroll Specialist, HR Clerk
United Production Framing
08.2022 - 07.2023
Payroll Clerk
Priority Workforce
09.2021 - 08.2022
Office Assistant Seasonal
H&R Block
03.2019 - 08.2021
Associate of Science - Human Resources Development
Riverside Community College
Clinical Medical Assistant -
US Colleges
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