Summary
Overview
Work History
Education
Skills
Timeline
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Raquel Hamilton

Elliston,VA

Summary

Versatile and results-driven professional with experience at VVEX, Inc. FedEx and Positive Promotions Inc., adept in GPS route planning and excelling in customer service. Demonstrated ability to enhance operational efficiency and customer satisfaction, achieving significant cost savings through strategic negotiations. Skilled in adapting to new technologies and fostering collaborative team environments, committed to continual improvement and excellence.

Overview

20
20
years of professional experience

Work History

Driver

VVEX, Inc. FedEx
05.2018 - 04.2019
  • Followed all relevant traffic laws and safety regulations.
  • Drove safely in various weather and road conditions to avoid accidents.
  • Cleaned and maintained vehicle daily and assessed vehicle for damage pre- and post-trip.
  • Maintained accurate delivery records, ensuring all packages were accounted for and delivered to the correct recipients.
  • Loaded and secured items in trucks to avoid damage to parcels during delivery.
  • Collaborated effectively with dispatchers, ensuring efficient communication for route planning and adjustments.
  • Participated in safety training and workshops, applying learned techniques to daily driving practices.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Provided exceptional customer service, addressing concerns and resolving issues promptly.
  • Demonstrated strong knowledge of geography and local roads for optimal route selection.
  • Delivered goods and products to customer on time and in excellent condition.

Merchandising and Sourcing Assistant

Positive Promotions Inc.
08.2011 - 01.2016
  • Demonstrated adaptability by quickly mastering new software applications for various tasks.
  • Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
  • Followed detailed directions from management to complete daily paperwork and computer data entry.
  • Expedited project completion times due to the ability to multitask effectively under tight deadlines.
  • Facilitated smooth project execution by managing deadlines, resources allocation, and progress updates.
  • Proofread and edited documents for accuracy and grammar.
  • Supported senior management to make informed decisions, conducting thorough market research.
  • Self-motivated, with a strong sense of personal responsibility.
  • Skilled at working independently and collaboratively in a team environment.
  • Excellent communication skills, both verbal and written.
  • Passionate about learning and committed to continual improvement.
  • Paid attention to detail while completing assignments.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Learned and adapted quickly to new technology and software applications.
  • Proven ability to learn quickly and adapt to new situations.
  • Improved negotiation outcomes with suppliers, securing more favorable terms and cost savings.
  • Achieved cost reduction objectives by identifying and leveraging bulk purchase opportunities.
  • Coordinated with quality assurance teams to ensure all sourced materials met project specifications and quality standards.
  • Conducted market analysis to stay ahead of industry trends and make informed sourcing decisions.
  • Searched for hard-to-find items and found high-quality, reliable vendors.
  • Negotiated favorable contract terms with suppliers, securing advantageous pricing and payment structures for the organization.

Education

Associate of Arts - Healthcare Administration

University of Phoenix
Tempe, AZ
05-2011

Skills

  • Time Management
  • Customer Service
  • GPS and route planning
  • Loading and unloading
  • Driving in Adverse Conditions
  • Supplier Evaluation
  • Purchasing
  • Attention to Detail
  • Adaptability and Flexibility
  • Microsoft Office
  • Data Entry
  • Internet Research

Timeline

Driver

VVEX, Inc. FedEx
05.2018 - 04.2019

Merchandising and Sourcing Assistant

Positive Promotions Inc.
08.2011 - 01.2016

Associate of Arts - Healthcare Administration

University of Phoenix

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Raquel Hamilton