Summary
Overview
Work History
Education
Skills
Timeline
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Raquel Harper

Raquel Harper

Rockwall,TX

Summary

Driven and organized professional with a creative mindset, dedicated to enhancing and expanding skill set while continuously growing. Committed to bringing fresh ideas and a strong willingness to learn, prepared to contribute from day one by quickly grasping and mastering required processes.

Overview

6
6
years of professional experience

Work History

Managing Cocktail Waitress

Theory Uptown
06.2022 - Current
  • Built lasting relationships with patrons to create a loyal customer base, resulting in increased repeat business and positive word-of-mouth referrals.
  • Managed multiple orders simultaneously, ensuring accurate and prompt delivery of beverages to guests.
  • Served alcoholic and non-alcoholic beverages in bar environment.
  • Contributed to team success by assisting fellow staff members during busy periods, promoting a supportive work environment.
  • Assisted in training new cocktail waitresses on proper serving techniques, company policies, and customer service best practices.

Administrative Assistant

Juliette Fowler Communities
01.2021 - 02.2023
  • Schedule appointments and coordinate travel arrangements for residents
  • Answer phones and ensure all calls are transferred to the proper teammate
  • Help visitors sign in and navigate the property while maintaining all COVID-19 protocols
  • Organize, order, and maintain all office supplies for entire team ensuring monthly budget is not exceeded
  • Responsible for collecting rent and organizing by building
  • Provide cash checking for residents and petty cash for teammates
  • Organized and prepared meal counts for dining service plan for each resident
  • Create all maintenance work orders for residents

Receptionist Administrator

Juliette Fowler Communities
01.2019 - 01.2021
  • Answered incoming calls, directing clients to individuals addressing specific needs.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Handled complaints and questions, and re-directed calls to other team members.
  • Expedited daily office tasks such as mail distribution, document scanning, photocopying, and data entry to ensure smooth workflow.
  • Acted as first point of contact and set appointments for prospective clients.
  • Maintained a clean, organized, and welcoming reception area with updated reading materials for visitors while monitoring security by verifying visitor credentials and issuing visitor badges.

Sales Associate

Champs Sports
03.2019 - 05.2021
  • Sold shoes and other merchandise to customers
  • Had to maintain a high level of customer service
  • Fast pace environment
  • Self started with a high acumen for meeting sales goals
  • Continued to receive praise for being a top salesman in the region
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.

Education

High School -

Poteet High School
01.2021

Associates - Criminology

Eastfield Community College

Skills

  • Microsoft Products
  • Problem Solving
  • Customer Service
  • Team Player
  • Strong multitasking
  • Energy and enthusiasm
  • Outgoing and Friendly
  • Attention to Detail
  • Adaptable Personality
  • Cleaning and sanitization
  • Flexible Schedule
  • Sales strategy
  • Relationship Management

Timeline

Managing Cocktail Waitress

Theory Uptown
06.2022 - Current

Administrative Assistant

Juliette Fowler Communities
01.2021 - 02.2023

Sales Associate

Champs Sports
03.2019 - 05.2021

Receptionist Administrator

Juliette Fowler Communities
01.2019 - 01.2021

High School -

Poteet High School

Associates - Criminology

Eastfield Community College

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Raquel Harper