Summary
Overview
Work History
Education
Skills
Timeline
Generic

Raquel Hernandez

Methuen,MA

Summary

Detail-oriented inventory associate with expertise in order fulfillment and radio-frequency scanning. Known for exceptional attention to detail and teamwork, contributing to streamlined stock management and enhanced customer satisfaction.

Overview

9
9
years of professional experience

Work History

FC Associate, 1 , L1

Amazon
North Andover, Massachusetts
10.2024 - Current
  • Collaborated with team members to organize merchandise displays effectively.
  • Monitored product expiration dates and removed outdated items promptly.
  • Scanned incoming products with radio-frequency scanners and entered products into inventory management system for smooth stock tracking and customer order fulfillment.
  • Received merchandise into warehouse, relocated products using forklifts and pallet jacks and processed and shipped orders to customers with speed and precision.
  • Loaded and unloaded trucks, contacted suppliers for estimated arrival time, stocked and organized products to prepare for customer orders and picked and packed orders.
  • Fulfilled orders quickly to accomplish challenging daily objectives.
  • Picked up heavy objects using proper lifting techniques to avoid personal injuries.
  • Packed and unpacked items, checking breakables before stocking on shelves.

Cashier

Union Super Market
Lawrence, Massachusetts
03.2016 - 01.2020
  • Processed customer transactions quickly and accurately using point-of-sale systems.
  • Assisted customers with product inquiries and provided exceptional service.
  • Stocked shelves and organized merchandise for optimal customer access.
  • Maintained cleanliness of checkout area and store environment throughout shifts.
  • Collaborated with team members to ensure smooth store operations during busy hours.
  • Handled customer complaints professionally, resolving issues to enhance satisfaction.
  • Conducted inventory checks to support accurate stock levels and product availability.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Performed other duties as assigned by management.
  • Stocked shelves with merchandise when needed.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Worked closely with front-end staff to assist customers.
  • Trained new team members in cash register operation, stock procedures, and customer services.

Education

Bachelor of Science - Computer Information Systems

Universidad Dominican O&M
Dominican Republic
07-1997

Skills

  • Inventory management
  • Radio-frequency scanning
  • Order fulfillment
  • Forklift operation
  • Stock organization
  • Customer service
  • Warehouse safety
  • Packing efficiency
  • Workplace organization

Timeline

FC Associate, 1 , L1

Amazon
10.2024 - Current

Cashier

Union Super Market
03.2016 - 01.2020

Bachelor of Science - Computer Information Systems

Universidad Dominican O&M

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