Raquel Herrera
Peoria,AZ
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
14
14
years of professional experience
Work History
Administrative Assistan II
Driscoll's Strawberry Associates
07.2011 - 06.2017
- Answering and directing all incoming calls, Filing, maintaining office appearance, ordering supplies for all departments
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
- Executed record filing system to improve document organization and management.
- Maintaining copy machines, fax, and office supplies
- Data entry, including, but not limited to: Persimilis/Californicus database updates, mileage for all Company vehicles, fuel logs for all departments, occasional payroll entry and assist with any research on berry net
- In charge of receiving and distributing any U.S/ interoffice mail, UPS, and FedEx
- Coordinating and setting up for any lunches/meetings and assist with any extra projects/tasks given to me
- Assist with any flavor testing data entry, measure sugar contents in berries and assist with field sustainability reports
- Currently, I am assisting in the molecular biology lab with a project for the upcoming strawberry season.
Care taker
Home Support Services
12.2010 - 05.2011
- Assisted seniors with House Keeping
- Provided cleaning, cooking, bathing, kept doctor's appointments, pick up and drop off prescriptions and help with everyday life duties.Tamara'
Manager/Stylist
01.2008 - 01.2010
- Tended to all walk-in clientele
- Provided multiple services; Hair cutting/styling/coloring, pedicure, manicures, make-up and up-do's for wedding and special occasions
- Ordered all inventory, scheduling of employees, payroll, and responsible for opening and closing of salon.
Office Assistant
Santa Cruz Staffing/Evan Moore
09.2007 - 12.2007
- Answer, screen and direct incoming calls, greet and assist incoming customers and client's, scheduled accordingly to automotive need, process paperwork for insurances to guidelines, billing, handle collections, follow up on payments post payments and general clerical duties., Payroll, Assisted with receiving and shipping of all payments
- Tended to all invoices, prepared bank deposits, filing, and phone services.
- Interacted with customers by phone, email or in-person to provide information.
- Completed clerical tasks such as filing, copying and distributing mail.
Santa Cruz Staffing/ Fox racing Shox
09.2007 - 10.2007
Filing Clerk
Santa Cruz Staffing/ Santa Cruz Housing Authority
03.2007 - 08.2007
- Supported HR staff with miscellaneous clerica duties including sorting and filing.
Clerk II
Jewelry
12.2006 - 03.2007
- Answer, screen and direct incoming calls, prepare and maintain letters, memos, contracts, reports, and statistics, process documents, schedule appointments for tenants and landlords
- Conduct credit checks, follow up on missing documents, Prepare purchase requisitions, arrange staff meeting agendas, and transcribe staff meeting minutes All general office duties as requiredDon Roberto's
Customer service representative
09.2005 - 11.2006
- Creditor, answer and assist customer's inquiries regarding account balances and payment history, qualifying customer credit
- Assist customer with billing questions, purchase orders, post payments, call customers regarding past due payments, routine survey, translate from English to Spanish and perform other duties as assigned.Jones New York
Office assistant
Masters Garage
05.1999 - 02.2002
- Answer, and direct incoming calls, greeted incoming clients, data entry, filing, and general office duties.일Smog
Sales associate, Volunteer
02.2000 - 07.2000
- Assist in coming customers with sales and discrepancies, answer customers with new credit applications process, organize and maintain display neat at all times, and general duties as assigned.Youth Services
Education
Vocational Certificate - Cosmetology
Gavilan Community College
Gilroy, CA06.2004
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Watsonville High
2002
Skills
- Excellent Customer Service
- Cash Deposit Preparation
- Manage Budgets
- Microsoft Project
- Administrative Assistant
- Front Office
- Multi-phone lines
- Knowledge of
- Microsoft Word, Excel, and Internet
- Data Entry / Typing 40 wpm
- Able to work independently with multiple tasks
- Able to work well under pressure
- Travel Administration
Languages
Spanish
Native or Bilingual
Timeline
Administrative Assistan II
Driscoll's Strawberry Associates
07.2011 - 06.2017
Care taker
Home Support Services
12.2010 - 05.2011
Manager/Stylist
01.2008 - 01.2010
Office Assistant
Santa Cruz Staffing/Evan Moore
09.2007 - 12.2007
Santa Cruz Staffing/ Fox racing Shox
09.2007 - 10.2007
Filing Clerk
Santa Cruz Staffing/ Santa Cruz Housing Authority
03.2007 - 08.2007
Clerk II
Jewelry
12.2006 - 03.2007
Customer service representative
09.2005 - 11.2006
Sales associate, Volunteer
02.2000 - 07.2000
Office assistant
Masters Garage
05.1999 - 02.2002
Vocational Certificate - Cosmetology
Gavilan Community College
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Watsonville High
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