Raquel Herrera
Peoria,AZ
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
25
25
years of professional experience
Work History
Campus Support: Crossing Guard
Peoria Unified School District
Peoria, AZ
08.2023 - Current
- Assisted pedestrians in crossing the street safely and efficiently.
- Directed pedestrians across busy street, remaining attentive to traffic and light changes.
- Monitored school grounds and reported suspicious activity.
- Educated students on following instructions given by Crossing Guards and obeying traffic laws when walking across streets or intersections.
- Supervise recess and lunch to ensure students are following guidelines for safety.
Administrative Assistant II
Driscoll Strawberry Associates
Watsonville, CA
07.2011 - 07.2017
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Handled confidential documents in an organized fashion according to established protocol.
- Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
- Provided secretarial and office management support while building cooperative working relationships.
- Responded effectively to sensitive inquiries or complaints.
- Scheduled appointments, meetings and events for management staff.
- Inventoried and ordered supplies for office.
- Answered questions from customers regarding products and services offered by the company.
- Processed invoices for payment using accounting software applications.
Care Taker
In Home Supportive Services
Salinas, CA
12.2010 - 05.2011
- Maintained cleanliness of facility grounds by sweeping, mopping, vacuuming, dusting, and removing trash.
- Followed established safety procedures while performing all tasks related to caretaking duties.
- Developed strong working relationships with tenants through courteous customer service practices.
- Assessed daily workloads, scheduled, and planned daily assignments and oversaw numerous projects.
- Sanitized and cleaned sinks, mirrors, toilets and showers.
Stylist Manager
Tamara's Hair Studio
Watsonville, CA
01.2007 - 06.2009
- Monitored daily operations of the store, ensuring compliance with all safety regulations and procedures.
- Resolved customer complaints quickly and efficiently while maintaining a positive atmosphere in the store.
- Implemented strategies to increase efficiency within the store while reducing costs wherever possible.
- Conducted regular performance reviews with each stylist, providing feedback and guidance as needed.
- Created weekly schedules for the staff, assigning tasks and managing workloads accordingly.
- Built and maintained strong clientele base by portraying professional image and presenting exceptional services.
- Provided personalized advice to customers regarding outfit choices or fashion trends.
- Maintained inventory levels by ordering supplies, restocking shelves, and tracking stock levels.
- Recruited and fully staffed salon with talented, motivated stylists, coordinating facility schedules to maximize usage and efficiency.
- Scheduled appointments for clients who requested specific styling services from our staff.
Administrator
Santa Cruz Staffing
Santa Cruz, CA
09.2007 - 12.2007
- Provided general administrative support to staff members.
- Monitored emails, sorted mail and distributed correspondence accordingly.
- Performed data entry tasks into computer databases from paper documents.
- Answered incoming calls and responded to customer inquiries.
- Managed office supplies inventory and placed orders when necessary.
- Maintained filing system for important documents such as contracts and invoices.
- Followed up with customer accounts to resolve unpaid or past due accounts.
- Improved office organization by developing filing system and customer database protocols.
- Supported departmental activities by providing clerical assistance as needed.
- Coordinated meetings, conferences, travel arrangements.
- Developed spreadsheets to track project progress, budgets and other related data.
Clerk II
Don Roberto Jewelers
Gilroy, CA
12.2006 - 03.2007
- Operated cash register to process cash, check, and credit card transactions.
- Assisted customers with inquiries and complaints in a professional manner.
- Answered phones in a courteous manner while providing excellent customer service.
- Communicated with customers and employees to answer questions or explain information.
- Verified accuracy of all paperwork prior to submission for processing.
- Processed sales transactions to prevent long customer wait times.
- Processed customer orders promptly and accurately.
- Utilized computer software programs to create reports, labels, forms.
- Performed data entry and recordkeeping tasks to track company correspondence and updates.
- Answered multi-line telephone system and routed calls to appropriate personnel.
Office Assistant
Smog Masters Garage
Watsonville, CA
05.1999 - 07.2000
- Answered phone calls and welcomed visitors to office.
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
- Maintained an organized filing system of paper documents and electronic files.
- Performed data entry tasks into various computer systems accurately and efficiently.
- Organized office operations and procedures, such as managing calendars, scheduling appointments, preparing reports and maintaining records.
- Collected payments, issued receipts and updated accounts to reflect new balances.
- Maintained business records by updating customer information.
- Managed office supply inventory by tracking orders and ensuring adequate stock levels are maintained at all times.
Education
Associates - Cosmetology
Gavilan College
Gilroy, CA06-2006
Skills
- Effective Customer Communication
- Reporting Procedures
- Recognition of Traffic Hazards
- Task Prioritization
- Professional Demeanor
- Goal Setting
- Relationship Building
- Analytical Thinking
- Written Communication
- Law Enforcement Collaboration
- Multitasking
- Effective Communication
- Problem-Solving Aptitude
- Self Motivation
- Time Management
- Active Listening
- Organizational Skills
- Teamwork and Collaboration
Languages
Spanish
Professional
Timeline
Campus Support: Crossing Guard
Peoria Unified School District
08.2023 - Current
Administrative Assistant II
Driscoll Strawberry Associates
07.2011 - 07.2017
Care Taker
In Home Supportive Services
12.2010 - 05.2011
Administrator
Santa Cruz Staffing
09.2007 - 12.2007
Stylist Manager
Tamara's Hair Studio
01.2007 - 06.2009
Clerk II
Don Roberto Jewelers
12.2006 - 03.2007
Office Assistant
Smog Masters Garage
05.1999 - 07.2000
Associates - Cosmetology
Gavilan College
Similar Profiles
Beth Quaing- LiesenerBeth Quaing- Liesener
High School Math Teacher at Peoria Unified School District, PeoriaHigh School Math Teacher at Peoria Unified School District, Peoria
Kim YoungsKim Youngs
Guidance Secretary/Registrar at Peoria Unified School District-Cactus High SchoolGuidance Secretary/Registrar at Peoria Unified School District-Cactus High School
Boneta (Bonnie) PitzerBoneta (Bonnie) Pitzer
High School English Teacher at Peoria Unified School DistrictHigh School English Teacher at Peoria Unified School District
Jessica WelshJessica Welsh
Teacher at Peoria Unified School DistrictTeacher at Peoria Unified School District
Gloria KlugGloria Klug
VP of Marketing at Blue Cactus Consulting & Spectrum Technology SolutionsVP of Marketing at Blue Cactus Consulting & Spectrum Technology Solutions