Raquel Hockert
Santa Rosa,CA
Summary
Collaborative professional with a proven track record in fostering positive team dynamics. Extensive experience in maintaining confidentiality and privacy standards. Demonstrates strong organizational skills and composure in high-pressure environments.
Overview
38
38
years of professional experience
Work History
Deputy Probation Officer
Sonoma County Probation Department
Santa Rosa, CA
05.2005 - Current
- Collaborated with community resources to support probationer rehabilitation efforts.
- Conducted risk assessments to evaluate potential threats to community safety.
- Monitored compliance with court orders through regular contact with probationers and their families.
- Maintained detailed records of all contacts with clients, including notes of conversations and observations during home visits or other interactions.
- Developed strategies for managing difficult situations that may arise while supervising offenders in the field.
- Answered phone calls concerning clients, handled complaints and responded to requests for information.
- Maintained accurate and confidential records of probationer activities and progress.
Probation Assistant
Sonoma County Probation Department
Santa Rosa, CA
11.1987 - 05.2005
- Assisted probation officers with case management and documentation processes.
- Conducted intake interviews to gather relevant information from probationers.
- Scheduled appointments and managed calendars for probation officer meetings.
- Maintained accurate records in the case management system for easy access.
- Provided administrative support by organizing files and updating database information.
Education
Associate of Science - Administration of Justice
Santa Rosa Junior College
Santa Rosa, CA05-1994
High School Diploma -
Piner High School
Santa Rosa, CA06-1986
Skills
- Case management
- Record keeping
- Community collaboration
- Conflict resolution
- Effective communication
- Problem solving
- Verbal and written communication
- Report writing
- Policy enforcement
Timeline
Deputy Probation Officer
Sonoma County Probation Department
05.2005 - Current
Probation Assistant
Sonoma County Probation Department
11.1987 - 05.2005
Associate of Science - Administration of Justice
Santa Rosa Junior College
High School Diploma -
Piner High School
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