Raquel Holste
Allen,TX
Summary
Manages high-volume loan paperwork in dynamic environments with high production, approval and customer relations targets. Expertise includes reviewing and validating personal, employment and financial histories for each applicant. Self-motivated and reliable with excellent teamwork, problem-solving and organizational skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
8
8
years of professional experience
Work History
Signing Agent/Mobile Notary
Raqui's Real Estate Services & More
Allen, TX
02.2022 - Current
- Accept loan signing assignments via e-mail or phone. Print and prepare loan documents. Review closing documents for accuracy in names, addresses and legal information. Provided transportation to signing locations. Always arrived 10 minutes before scheduled appointment time. Described lender loan documents and obtained signatures. Notarized loan documents and other legal documents. Fax or e-mail documents required by signing companies immediately after signings completed. FedEx or UPS documents back to signing company following day as directed. Perform between 10 - 20 signings each month.
Sr. Mortgage Loan Processor
Legacy Home Loans
Las Vegas, NV
05.2022 - 03.2023
- Handled any conditions sent from underwriting departments.
- Reviewed financial statements and contacted institutions and customers to clarify details.
- Upheld complete confidentiality of all submitted information according to release guidelines.
- Communicated with originator and applicant concerning progress of loan file.
- Set up and completed loan submission packages.
- Coordinated closing process with attorneys, title companies, and government clerks.
- Received on-going, comprehensive training on home loan products and mortgage process.
- Prepared file for final clear-to-close by branch management.
- Maintained accurate records of loan processing activities and documents in CRM system.
- Developed comprehensive understanding of loan processing regulations and laws to be fully compliant.
- Tracked loan status and updated applicant information to inform lenders of changes to applicants' financial situation.
- Analyzed credit reports to assess risk and determine applicants' ability to repay loans.
- Consulted with outside vendors to identify and resolve loan closing issues.
- Maintained pipeline of 40-55 loans, while consistently closing 30 per month.
Sr. Loan Processor
Gateway Mortgage Group, LLC
Oklahoma City, OK
10.2020 - 04.2022
- Provided quick turnaround times to maintain fast-past schedule.
- Evaluated approvals against established bank and government lending standards.
- Handled any conditions sent from underwriting departments.
- Prepared documents for underwriting by verifying client income, credit reports, and other information.
- Reviewed financial statements and contacted institutions and customers to clarify details.
- Worked with customers in person and via telephone to answer questions, process transactions, and resolve issues.
- Set up and completed loan submission packages.
- Assisted loan officers with origination and closing processes to fastrack procedures and promote teamwork.
- Maintained pipeline of 25-35 loans, while consistently closing 20 +per month
SR. Loan Processor
Mr. Cooper Mortgage
Irving , TX
01.2015 - 10.2020
- Reviewed loan files for completeness, identified missing documentation, and generated condition lists for applicants.
- Worked with customers in person and via telephone to answer questions, process transactions, and resolve issues.
- Evaluated approvals against established bank and government lending standards.
- Handled any conditions sent from underwriting departments.
- Reviewed financial statements and contacted institutions and customers to clarify details.
- Provided quick turnaround times to maintain fast-past schedule.
- Advised loan officers to comply with loan guidelines and apply best practices.
- Utilized loan origination software to process and track loan applications.
- Developed and maintained relationships with customers and loan officers to establish smooth loan process.
- Maintained pipeline of 25-40 loans, while consistently closing 20 per month.
Education
Some College (No Degree) - Commissioned Notary
National Notary Association
Chatsworth, CAHigh School Diploma -
South Garland High School
Garland, TX05.2005
Skills
- Excellent Multi-tasker
- Ability to build productive customer relations
- Ability to manage stress of deadlines
- Customer service expert
- Courteous demeanor
- Time management
- Flexible schedule
- Loan terms interpretation
- FHA loan process background
- Loan application evaluation
- Loan processing knowledge
- Loan terms
Timeline
Sr. Mortgage Loan Processor
Legacy Home Loans
05.2022 - 03.2023
Signing Agent/Mobile Notary
Raqui's Real Estate Services & More
02.2022 - Current
Sr. Loan Processor
Gateway Mortgage Group, LLC
10.2020 - 04.2022
SR. Loan Processor
Mr. Cooper Mortgage
01.2015 - 10.2020
Some College (No Degree) - Commissioned Notary
National Notary Association
High School Diploma -
South Garland High School
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