Dynamic bilingual professional with a proven track record, excelling in customer service and problem-solving. Demonstrating ability to build trust, manage complex caseloads, and adapt quickly to new technologies. Recognized for outstanding teamwork and critical thinking skills, with a commitment to continuous improvement and leadership potential.
Overview
2
2
years of professional experience
Work History
Front Store Advocate
Target
04.2024 - Current
Worked effectively with fellow team members to coordinate effective solutions to any question or concern.
Delivered friendly service and offered expert support in every interaction.
Established trusting relationships with clients by maintaining open lines of communication throughout the entire representation process.
Managed complex caseloads with diligence, prioritizing tasks to ensure timely resolution of cases.
Gained cross-departmental expertise in initial three-month period.
Designated official target trainer for front-end operations.
Considered for leadership role within team.
Private Babysitter
Ortega Residence
05.2023 - 04.2024
Ensured child safety by closely monitoring indoor and outdoor play environments.
Developed strong relationships with both parents and children, fostering trust and open communication.
Maintained a clean, organized, and safe home environment for children under care.
Prepared nutritious meals and snacks to meet dietary needs of the children.
Observed changes in behavior or health concerns promptly reporting them to parents for further evaluation.
Established a consistent daily routine for the children, promoting healthy habits and time management skills.
Implemented engaging learning activities based on individual interests of each child under care.
Promoted educational development by assisting with homework and school projects.
Planned creative arts and crafts projects to encourage self-expression and creativity in children.
Facilitated independence among the children by teaching them self-care tasks such as dressing themselves or brushing their teeth.
Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
Communicated positively with children and guardians.
Played games, worked on puzzles, and read books to young children.
Taught children to organize toys, wash hands, and share by leading by example.
TA Counseling Office
Merrill F. West High School
08.2022 - 05.2023
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Worked well in a team setting, providing support and guidance.
Demonstrated respect, friendliness and willingness to help wherever needed.
Passionate about learning and committed to continual improvement.
Managed time efficiently in order to complete all tasks within deadlines.
Organized and detail-oriented with a strong work ethic.
Strengthened communication skills through regular interactions with others.
Learned and adapted quickly to new technology and software applications.
Demonstrated strong organizational and time management skills while managing multiple projects.
Prepared materials for individual and group therapy sessions, anticipating unique patient needs accordingly.
Maintained comprehensive client files according to program standards and physician requests.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Performed various administrative tasks by filing, copying and faxing documents.
Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
Education
High School Diploma -
Merrill F. West High School
Tracy, CA
05-2023
Skills
Active listening
Collaboration and teamwork
Team collaboration
Creative and critical thinking
Judgement and decision making
Attention to detail
Effective multitasking
Building trust and relationships
Time management
Support services
Empathy development
Bilingual
Problem-solving
Languages
Spanish
Professional Working
Interests
Gardening
Knitting and Crocheting
Music
Exploring famous landmarks, historical sites, and cultural attractions in a new destination
I like looking at the stars and learning about constellations
Baking
Crafting and DIY Projects
I enjoy sketching and drawing, which helps improve my creativity and attention to detail