Raquel Jimenez
Oxnard,CA
Summary
Organized and dedicated individual with proven tasks record of providing exceptional customer service in a fast paced environment. Offering keen attention to detail and strong decision making skills to manage multiple concurrent task.
Overview
4
4
years of professional experience
Work History
Assistant Property Manager
Housing Authority Of The City Of San Buenaventura
08.2022 - Current
- Increased tenant satisfaction by promptly addressing maintenance requests and resolving issues efficiently.
- Conducted regular property inspections to identify potential issues and ensure compliance with safety regulations.
- Streamlined rent collection process for improved cash flow and reduced delinquencies.
- Assist with preparation of required paperwork for re-certifications to verify resident income and assets to determine continuation of program eligibility.
Scheduler/Receptionist
Palms Imaging Center
03.2021 - 08.2022
- Coordinate referrals through insurance and medical offices and document details in patients charts.
- Schedule patients appointments with respective technicians and doctors calenders and follow up with reminder calls.
- Handle multiple phone lines to offer office information, answer questions and direct calls to stuff.
- Completed administrative patient intake with case histories, insurance, information and mandated forms.
Patient Service Representative
Clinicas Del Camino Real Inc
12.2019 - 01.2021
- Directed patients to exam rooms for initial evaluations and intake, including history, visual acuity, auto-refraction, medication and symptom documentation, to aide optometrist with carrying out efficient appointments.
- Check in and check out patients, verify insurance and collect authorizations.
- Schedule and confirms appointments, scan clinical documents.
- Received/ log incoming glasses and assist in monthly inventory.
Education
High School Diploma -
Channel Islands High School
Oxnard, CA06.2008
Skills
- Problem Solving
- Customer Service
- Data Entry
- Administrative task (eg file, faxing)
- Multitasking
- Communication
- Organization
- Bilingual (Spanish)
Timeline
Assistant Property Manager
Housing Authority Of The City Of San Buenaventura
08.2022 - Current
Scheduler/Receptionist
Palms Imaging Center
03.2021 - 08.2022
Patient Service Representative
Clinicas Del Camino Real Inc
12.2019 - 01.2021
High School Diploma -
Channel Islands High School
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