Organized and dedicated individual with proven tasks record of providing exceptional customer service in a fast paced environment. Offering keen attention to detail and strong decision making skills to manage multiple concurrent task.
Overview
4
4
years of professional experience
Work History
Assistant Property Manager
Housing Authority Of The City Of San Buenaventura
08.2022 - Current
Increased tenant satisfaction by promptly addressing maintenance requests and resolving issues efficiently.
Conducted regular property inspections to identify potential issues and ensure compliance with safety regulations.
Streamlined rent collection process for improved cash flow and reduced delinquencies.
Assist with preparation of required paperwork for re-certifications to verify resident income and assets to determine continuation of program eligibility.
Scheduler/Receptionist
Palms Imaging Center
03.2021 - 08.2022
Coordinate referrals through insurance and medical offices and document details in patients charts.
Schedule patients appointments with respective technicians and doctors calenders and follow up with reminder calls.
Handle multiple phone lines to offer office information, answer questions and direct calls to stuff.
Completed administrative patient intake with case histories, insurance, information and mandated forms.
Patient Service Representative
Clinicas Del Camino Real Inc
12.2019 - 01.2021
Directed patients to exam rooms for initial evaluations and intake, including history, visual acuity, auto-refraction, medication and symptom documentation, to aide optometrist with carrying out efficient appointments.
Check in and check out patients, verify insurance and collect authorizations.
Schedule and confirms appointments, scan clinical documents.
Received/ log incoming glasses and assist in monthly inventory.
Education
High School Diploma -
Channel Islands High School
Oxnard, CA
06.2008
Skills
Problem Solving
Customer Service
Data Entry
Administrative task (eg file, faxing)
Multitasking
Communication
Organization
Bilingual (Spanish)
Timeline
Assistant Property Manager
Housing Authority Of The City Of San Buenaventura
08.2022 - Current
Scheduler/Receptionist
Palms Imaging Center
03.2021 - 08.2022
Patient Service Representative
Clinicas Del Camino Real Inc
12.2019 - 01.2021
High School Diploma -
Channel Islands High School
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