Summary
Overview
Work History
Education
Skills
Timeline
Generic

Raquel Johnson

Sacramento,CA

Summary

Energetic, Medical Administrative Assistant with 10+ years of running the front and back office of a treatment center that serves 600+ patients. Committed, enthusiastic, people-oriented leader. Assist in hiring, training, supervising, and managing the performance of the clinic and administrative staff. Ability to exercise clinical discretion and make well-reasoned and sound clinical judgments. Good social skills, communication, professional and leadership skills. Flexible and willing to assist-in all areas as needed

Overview

20
20
years of professional experience

Work History

Medical Administrative Assistant

AEGIS TREATMENT CENTER
06.2007 - 05.2022
  • Managing the front and back office of a treatment center and training new employees on office procedures and policies.
  • Answer a 5 line phone system and provide information to callers, route calls to appropriate personal and take messages.
  • Verify and/or update all demographic information under patient profile Check in patients by following check-in/check-out policies at time of visit.
  • Collect co-pays & fees, inform patients of available payment options
  • Assemble patient charts, file, and verify insurance eligibility (medi-cal and others) at the time of admission.
  • Handle cash/deposit according to the cash handling responsibility agreement (CHRA)
  • Complete billing accurately 100% in a timely manner
  • Report medical needs of the pt. to the physician and correlate care with inside and or outside agencies
  • Obtain patient history, vital signs, collect urine samples and coordinate with RN/LVN/LPN or the physician
  • Maintain confidentiality, adhere to HIPAA regulations and company policies on release of information

Medical Administrative Assistant

AEGIS TREATMENT CENTER
08.2002 - 04.2006
  • Medication Assisted treatment Centers treating over 15,000 patients in the state of California. Supporting the successful recovery of 10,000 patients and improving the quality of their lives.

Education

Medical Administrative Assistant -

National Career Education
Citrus Heights, CA
01.2002

Skills

  • Excellent customer service skills
  • Professional public presentation including telephone etiquette
  • Knowledge of medical insurance billing, medical terminology and basic lab testing
  • Detailed oriented, organized, flexible and able to multitask
  • Certified in First Aid, CPR, BCLS
  • Trained in state and federal HIPAA regulations
  • Proficient in Microsoft word, Excel, and types 45 wpm with 90% accuracy

Timeline

Medical Administrative Assistant

AEGIS TREATMENT CENTER
06.2007 - 05.2022

Medical Administrative Assistant

AEGIS TREATMENT CENTER
08.2002 - 04.2006

Medical Administrative Assistant -

National Career Education

Similar Profiles

CREATE PROFILE