Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Languages
Personal Information
References
Timeline
Generic

Raquel L. Alvia

NEW YORK,NY

Summary

Dedicated cashier with expertise in customer service and cash handling. Recognized for conflict resolution skills and bilingual communication. Committed to enhancing customer satisfaction and operational efficiency.

Overview

18
18
years of professional experience

Work History

Part-Time Cashier

D'Agostino Supermarket
New York
04.2022 - Current
  • Processed sales transactions using appropriate PLUs and payment codes.
  • Calculated costs for products and services efficiently.
  • Handled customer payments while maintaining adequate cash drawer denominations.
  • Responded to customer inquiries regarding products and services.
  • Reported equipment issues promptly to ensure operational efficiency.
  • Collaborated with team members to achieve store sales objectives.
  • Managed customer complaints effectively to enhance satisfaction.
  • Maintained clean and organized checkout area for optimal customer experience.

Administrative Assistant

Touro College
New York
08.2015 - 06.2020
  • Coordinated daily administrative tasks, enhancing overall operational efficiency.
  • Maintained records for attendance, disciplinary actions, and grading rosters.
  • Managed mail distribution, filing, and sorting of faculty records.
  • Delivered end user support through DUO and ServiceNow platforms.
  • Facilitated access to knowledge base articles for end users.
  • Guided new students on registration procedures for seamless onboarding.
  • Assisted students with enrollment and provided comprehensive Admissions information.

Assistant to the Registrar

Touro College
New York
11.2007 - 08.2015
  • Provided new students with information on registration procedures.
  • Assisted students with enrollment procedures and provided them with Admissions information.
  • Helped students navigate through the admissions screening process.
  • Helped students register on Canvas.
  • Took and recorded student information in predefined databases, Ellucian, Banner.
  • Assisted students with Portal end user support.
  • Screened candidate's graduate application in database that met requirements for graduation.

Education

Bachelors of Science - Human Services

Touro College

Skills

  • Bilingual English and Spanish
  • Conflict resolution
  • Data entry
  • Cash handling and management
  • Product knowledge
  • Sales transactions
  • Customer service excellence
  • Point of sale systems
  • Inventory management
  • Administrative support
  • Basic math skills
  • Empathy and patience
  • Staff mentoring and training
  • Time management
  • Identification checks
  • Credit and cash transactions
  • Refunds and exchanges processing
  • Dependability and reliability
  • Cleaning and sanitizing practices
  • Payment processing and cash drawer balancing
  • Online order preparation
  • Effective communication skills
  • Multitasking and organization
  • Team collaboration strategies
  • Decision making abilities
  • Microsoft Office 365 proficiency
  • TEAMS utilization skills
  • Physical stamina for standing roles
  • Lifting capacity up to 50 pounds

Affiliations

  • Participate in fundraising actiactivities annually for charity "Put a Turkey on a Table" and Police Athletic League also known as PAL.

Accomplishments

  • Received award for collecting the most donations raising money for the Shriner's Children Foundation and Put a Turkey on a Table Christian Charity.

Languages

2

Personal Information

References

References available upon request.

Timeline

Part-Time Cashier

D'Agostino Supermarket
04.2022 - Current

Administrative Assistant

Touro College
08.2015 - 06.2020

Assistant to the Registrar

Touro College
11.2007 - 08.2015

Bachelors of Science - Human Services

Touro College

Similar Profiles

CREATE PROFILE