Unit Director for Grounds and Custodial
Compass Group USA / SSC UW Superior
Superior, United States
07.2023 - Current
- Managed daily operations of unit to ensure smooth functioning and high efficiency
- Acted as liaison between unit's team members and clients to facilitate effective communication of needs and issues at all levels of organization
- Conducted regular meetings on safety
- Fostered employee engagement through ongoing support, training, development opportunities, and recognition programs
- Oversaw budget preparation and management ensuring financial goals were met while maintaining optimal resource allocation
- Ensured compliance with company policies, procedures, and regulatory requirements
- Managed conflict resolution within unit, addressing interpersonal issues proactively and fostering positive working environment for all team members
- Monitored key performance indicators KPIs to track progress toward goals and identify areas for improvement
- Oversaw 15 buildings at 824,928 sq ft, and 30 staff.
- Reduced staff turnover rates by fostering a supportive work environment and providing professional development opportunities.