Raquel Lopes
Milford,MA
Summary
Dedicated customer service professional with extensive experience in front desk operations and community engagement. Known for strong attention to detail and responsibility in delivering essential services, including customer check-ins and fostering positive interactions. Engaged with children at Memorial Elementary School, Bethany Church, and Milford Town Library during community events.
Overview
1
1
Language
3
3
years of professional experience
Work History
Memorial Elementary School
Volunteer Service
Milford, MA
06.2016 - 08.2019
- Provided free lunches during summer months after school, ensuring timely service to support children's nutrition and well-being.
- Served free and nutritious lunches to low-income families and sanitized the area for children.
- Entertained children during lunch, fostering a positive and engaging dining experience.
- Displayed uniform and nametag to identify as staff member clearly.
- Secured scholarships for college through commitment to education and community service.
YMCA Volunteer
Check-in Employer
Franklin, MA
01.2018 - 01.2019
- Greeted guests professionally and scanned YMCA cards for check-in, ensuring smooth entry for all visitors.
- Assisted guests at front desk by addressing inquiries and providing information, enhancing customer experience.
- Provided scholarships and looked up names of the customers in case they had forgotten their YMCA check-in small card with a barcode
- After gymnastics/dance, at age thirteen, would volunteer part-time at the front desk
Education
Associate of Science - Biology-Life Sciences
Bristol Community College
Fall River, MA05-2024
Skills
- Food safety checking
- Hygiene practices
- Bench table service
- Nutritional assistance
- Visitor management
- Cleaning the tables
- Community engagement
Languages
Spanish
Professional
Affiliations
- Girl Scouts from 2012-2019
Timeline
YMCA Volunteer
Check-in Employer
01.2018 - 01.2019
Memorial Elementary School
Volunteer Service
06.2016 - 08.2019
Associate of Science - Biology-Life Sciences
Bristol Community College