Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

RAQUEL MARIE NEELEY

Sacramento,CA

Summary

Professional leader with strong expertise in overseeing daily operations and team coordination. Known for effective collaboration and achieving results in fast-paced environments. Highly adaptable, skilled in problem-solving, conflict resolution, and ensuring optimal workflow. Respected for reliability and proactive approach to shifting demands.

Overview

11
11
years of professional experience

Work History

Dispatcher

Loyal Towing
05.2025 - 06.2025
  • Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
  • Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
  • Directed dispatching, routing, and tracking of 6 fleet vehicles.
  • Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.

Shift Supervisor

Starbucks
02.2018 - 03.2025
  • Trained new employees and delegated daily tasks and responsibilities to them.
  • Completed store opening and closing procedures and balanced tills.
  • Managed cash handling procedures to maintain accuracy in financial transactions and minimize discrepancies in daily reconciliations.
  • Responded to and resolved customer questions and concerns.
  • Resolved customer complaints and issues, offering thoughtful solutions to maintain customer satisfaction.
  • Assisted store management in meeting service and quality standards in daily operations.

Waitress

Sactown Sports Bar
12.2017 - 12.2018
  • Fast, fun, friendly service
  • Working at the bar, I constantly offer drink and food specials!

Waitress/Hostess

Brookfields Restaurant
03.2014 - 12.2017
  • Serving at Brookfields, we strive for customer satisfaction
  • We have people who have been coming in for years
  • Fast and friendly services are a must
  • Fast-paced serving has taught me how to multitask very well, as well as how to work in a team environment

Education

Bachelor of Science - Medical Coordination

ARIZONA STATE UNIVERSITY
Tempe, AZ
12-2024

HIGH SCHOOL DIPLOMA -

MESA VERDE HIGHSCHOOL
01.2014

Skills

  • Data Interpretation
  • Data entry
  • Collaborative Ethics
  • In-Depth Knowledge of Medical Insurance
  • Empathetic Communication
  • Team Leadership
  • Proficient in Microsoft Word
  • Excel Proficiency
  • Presentation Design
  • Office Management
  • Client Support

Accomplishments

  • Supervised team of eight staff members.

Timeline

Dispatcher

Loyal Towing
05.2025 - 06.2025

Shift Supervisor

Starbucks
02.2018 - 03.2025

Waitress

Sactown Sports Bar
12.2017 - 12.2018

Waitress/Hostess

Brookfields Restaurant
03.2014 - 12.2017

HIGH SCHOOL DIPLOMA -

MESA VERDE HIGHSCHOOL

Bachelor of Science - Medical Coordination

ARIZONA STATE UNIVERSITY

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RAQUEL MARIE NEELEY