Raquel McKeever
Clinton,NJ
Summary
Upbeat hostess excels in assisting customers and helping other staff. Pleasant and experienced managing seating, reservations and events. Skilled at creating welcoming atmosphere when attending to guests. Team-player quick to assist the manager with other issues during busy times. Attentive Party Host with superior knowledge of comprehensive party planning and providing excellent customer service. Dedicated to working on any budget with success at planning innovate party games, themes and decoration. Adept at individualized care and working with detailed customer requests.
Overview
4
4
years of professional experience
Work History
Party Host
Urban Air
10.2023 - Current
- Contributed creative ideas during team meetings for enhancing party offerings or improving operational efficiency within company services.
- Contributed to company growth by upselling additional services or products when appropriate, increasing revenue per event.
- Handled financial transactions accurately and responsibly, ensuring proper payment processing and recordkeeping.
- Prepared and served food and drinks to guests, meeting hygiene and safety standards.
- Established rapport with guests of all ages through engaging interactions and genuine interest in their enjoyment of events.
- Took information about guests' party size, led to seating, offered food options, and other party favors.
- Supervised children's activities, maintaining happiness, safety and well-being.
- Maintained cleanliness standards throughout events to provide inviting environments for guests while adhering to health codes.
Associate/Cashier
TJ Maxx, TJX Companies
07.2020 - 08.2022
- Worked with floor team and managers to meet wide range of customer needs.
- Greeted customers warmly upon entering the store, creating a welcoming atmosphere conducive to repeat business.
- Set up new sales displays each week with fresh merchandise.
- Learned duties for various positions and provided backup at key times.
- Implemented loss prevention strategies by vigilantly monitoring the sales floor and reporting suspicious activity.
- Streamlined checkout procedures for faster service and reduced wait times.
- Processed refunds and exchanges in accordance with company policy.
- Worked flexible schedule and extra shifts to meet business needs.
- Provided exceptional customer service, resulting in numerous positive reviews and commendations from customers.
Education
Bachelor of Science - Biology, Psychology
Montclair State University
Montclair, NJ05.2026
Skills
- Safety Monitoring
- Public Speaking Confidence
- Clean-up Coordination
- Decision-Making
- Activity Planning
- Guest Reception
- Customer Service
- Emergency Preparedness
- Safety Guidelines
- Engaging personality
- Time Management
- Materials Distribution
- Guest service
- Customer service expertise
worked with special needs kids in the past
In high school, I was apart of a unified leadership class, that allowed me to assist teachers and special needs kids in multiple different classes. Those classes being biology, chemistry, and english.
Additional Information
I have a very vibrant and understanding personality, which makes me very easy to work with. I also have a very flexible schedule.
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Party Host
Urban Air
10.2023 - Current
Associate/Cashier
TJ Maxx, TJX Companies
07.2020 - 08.2022
Bachelor of Science - Biology, Psychology
Montclair State University
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