Raquel McKinney
Summary
Seeking full-time employment with opportunities for growth and advancement.
Results-driven professional with solid background in delivering impactful solutions. Proven track record in fostering team collaboration and adapting to changing needs. Skilled in strategic planning, project management, and client relations. Known for reliability, strong analytical abilities, and excellent communication skills.
Overview
20
20
years of professional experience
Work History
KYC Associate
Deutsche Bank
10.2017 - 09.2024
- -Hybrid remote working
- Derivative trade setups.
- Risk assessments.
- Conducting due diligence reviews on clients.
- Updating client demographics.
- CLM/KYC Operations
Office Manager
regency eye care/Vision Express/Lenscrafters
01.2008 - 10.2017
- Associate training and development.
- Front desk administration.
- Patient care and patient flow.
- Ordering supplies, contact lens and sun sales.
- Working several Ophthalmic machines.
- Billing.
Contact lens Manager
Dr. Suzanne Carducci and associates/Lenscrafters
08.2004 - 01.2008
- Managing contact lens and supplies.
- Patient care and patient flow.
- Front desk administration.
Education
No Degree - Pre-Optometry
Montgomery college
Germantown, MDSkills
- Strong organizational skills, attention to detail, analytical abilities including use of Microsoft office, adherence to strict deadlines in a fast paced and high pressure environment
- Ability to work in a diverse work environment which requires collaboration, partnership and transparency
- Demonstrates the ability to acquire and apply knowledge rapidly
- Independent; Strived to become proficient in technical skills
- Recognized by peers and managers as a team player
- Performed/conducted full KYC reviews on all new client adoptions and periodic reviews of clients in accordance with relevant laws, regulations and firm policies as appropriate
- Carried out KYC due diligence reviews in a timely manner to high quality standards, as per the bank’s policies
- Provided guidance to front office staff for timely collection of client information/documentation to ensure compliance with all relevant AML/KYC regulations, policies and risk management requirements
- Investigated client data utilizing all available internal/external systems to develop a comprehensive analysis of who the client is and whether there are high risk factors
- Reviewed, investigated, and understands organizational structure, accumulation and domination methodologies to assist in determining ownership and control parties to identify all ultimate beneficiaries and potential Politically Exposed Persons (PEPs)
- Coordinated and liaised with various departments (Anti-Financial Crimes, Negative/Adverse News Screening, Quality Control, etc) to ensure quality files are produced
- Customer service
- Time management
- Attention to detail
- Computer skills
COMMUNICATION
I have over 25 years of customer service experience. I am a diligent worker, who strives for excellence. Compassion, dedication and structure is the core of what drives me.
Timeline
KYC Associate
Deutsche Bank
10.2017 - 09.2024
Office Manager
regency eye care/Vision Express/Lenscrafters
01.2008 - 10.2017
Contact lens Manager
Dr. Suzanne Carducci and associates/Lenscrafters
08.2004 - 01.2008
No Degree - Pre-Optometry
Montgomery college