Friendly and organized bilingual professional with 7 years of experience in fast-paced restaurant environments, known for delivering excellent customer service, managing high volumes of client interactions, and handling multitasking with ease. Fluent in English and Spanish, with strong communication and interpersonal skills. Currently pursuing an online college degree, demonstrating commitment to continuous learning and professional growth. Seeking to transition into a receptionist role where attention to detail, a warm demeanor, and efficient administrative support are valued true team player with a positive attitude.
- Bilingual: Fluent in English & Spanish
- Customer Service & Communication
- Multitasking & Time Management
- Phone & Email Etiquette
- Scheduling & Appointment Setting
- Microsoft Office & Google Workspace
- Conflict Resolution
- Front Desk Operations
- Handled customer inquiries, complaints, and special requests with professionalism
-Office administration