Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic

Raquel Melendrez

San Diego,CA

Summary

Adept Certified Nursing Assistant with extensive experience in patient care and HIPAA compliance, demonstrated during tenures at Kaiser Permanente and other reputable healthcare facilities. Skilled in electronic charting and compassionate caregiving, I have significantly enhanced patient satisfaction and care quality. My proactive approach and ability to maintain patient dignity underscore my commitment to healthcare excellence. Furthermore, for over two decades I have done an exceptional job as Property Manager. I am Well-qualified with the proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, tenants and team members to further company goals. Ready to leverage training and experience to take on new professional challenges. Responsible Property Manager committed to ensuring tenant safety and a comfortable residential environment.

Overview

28
28
years of professional experience
1
1
Certification

Work History

Certified Nursing Assistant

Kaiser Permanente
07.2013 - Current
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Assisted 24 patients with daily living activities for enhanced comfort and wellbeing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
  • Collected bodily samples, emptied patients catheters and bed pans.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Conducted lateral transfers such as bed to gurney, bed to chair, or wheelchair to commode transfers and car transfers.
  • Experienced with operating Easy Stand/Hoyer Lift
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
  • Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
  • Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
  • Built rapport with patients and families, providing emotional support during difficult times.

Property Manager

Three Suns Limited Partnership
03.1997 - Current
  • Handled 20 tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
  • Oversaw a myriad of lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
  • Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
  • Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Maintained original leases and renewal documents in digital and hardcopy format for property management office.
  • Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
  • Introduced prospective tenants to types of units available and performed tours of premises.
  • Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.
  • Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
  • Enhanced security measures, significantly reducing incidents on property premises.
  • Enhanced tenant satisfaction by addressing and resolving maintenance issues promptly.
  • Maintained and cleaned the common areas.

Certified Nursing Assistant

Nurse Finders Agency
11.2012 - 07.2013

Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.

  • Assisted 28 patients with daily living activities for enhanced comfort and wellbeing.
  • Floated to all floors gaining maximum experience in all types of patient-care; i.e.: Pediatrics care, Oncology care, stroke & telemetry care, Intensive Care Unit, Definitive Observation Unit, and Medical Search.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.

Certified Nursing Assistant

Community Convalescent Hospital Of La Mesa
04.2011 - 11.2012
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Assisted 15 patients with daily living activities for enhanced comfort and wellbeing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
  • Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
  • Performed accurate documentation of patient information according to established protocols for record-keeping purposes.

Medical Assistant/Receptionist

Coronado Retirment Village
04.2009 - 10.2009
  • Checked patient insurance, demographic, and health history to keep information current.
  • Maintained current and accurate medical records for patients.
  • Helped patients with hygiene, retrieved patient vital signs, fed and bathed patients
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Cared for 13 patients with dementia/Alzheimer

Education

Certified Nursing Assistant/Home Health Aide

Sweetwater Union High School District ROP
Chula Vista, CA
06.2011

Certified Clinical Medical Assistant & Phlebotomy

Boston Reed College
San Diego, CA
06.2009

High School Diploma -

San Diego Unified School District
San Diego, CA
06.2002

Skills

  • Patient Care
  • Reliable team player
  • Electronic Charting
  • Compassionate caregiver
  • Inpatient Care
  • Healthcare ethics
  • Maintaining privacy/HIPPA Compliance
  • Quality Assurance
  • Certified Nursing Assistant (CNA) Certification (States: CA/AZ)
  • Certified in CPR/AED
  • Microsoft Suites: Working knowledge of Microsoft Excel and Microsoft Word
  • Property Manager

Certification

  • Certified Nursing Assistant (CNA) - State Boards of Nursing.
  • Basic Life Support (BLS) CPR/AED, Certification - Express Training Solutions.
  • Home Health Aide Certification

Languages

English
Spanish

References

  • Estala Dominguez

Kaiser Permanente

9455 Clairemont Mesa Blvd

San Diego, CA 92123

(858) 243-6880

Nurse Manager

estela.x.enriquez-domin@kp.org


  • Evelyn Mandapat

Coronado Retirement Village

7960 Landon Pl.

San Diego, CA 92126

(619) 395-6101

ev.mandapat@gmail.com


  • Raymond Rodriguez

3850 47th St.

Apt 101

San Diego, CA 92105

(619) 748-2353

rayrod40@icloud.com


  • Simon Peter Timothy

Kaiser Permanente

9455 Clairemont Mesa Blvd

San Diego, CA 92123

(619) 748-2353

samdepetra@yahoo.com


Timeline

Certified Nursing Assistant

Kaiser Permanente
07.2013 - Current

Certified Nursing Assistant

Nurse Finders Agency
11.2012 - 07.2013

Certified Nursing Assistant

Community Convalescent Hospital Of La Mesa
04.2011 - 11.2012

Medical Assistant/Receptionist

Coronado Retirment Village
04.2009 - 10.2009

Property Manager

Three Suns Limited Partnership
03.1997 - Current

Certified Nursing Assistant/Home Health Aide

Sweetwater Union High School District ROP

Certified Clinical Medical Assistant & Phlebotomy

Boston Reed College

High School Diploma -

San Diego Unified School District
Raquel Melendrez