Raquel Musgrave
Edmond
Summary
Experienced bilingual professional fluent in English and Spanish language, with a career background in education, translation and interpretation services. I am currently looking for a second job as a Customer Service Representative in businesses within my area of residence. Comfortable working in fast-paced environment attending to customer service needs including incoming calls, product questions, issue resolution and order processing. I love working with people and helping them find the product or service that best meets their needs.
Overview
20
20
years of professional experience
Work History
Teacher of English as a Second Language
Oklahoma City Public Schools
10.2022 - Current
- Enhanced students' language proficiency by utilizing diverse teaching methods and materials
- Increased student confidence through regular feedback and personalized instruction
- Developed and taught ESL curriculum to improve students' conversational abilities
- Educated students in English grammar, reading and writing skills
Analytic Linguist
Met Lang, Inc.
02.2022 - 06.2023
- As a part-time contractor to the DEA, I supported the law enforcement community with translation (Spanish to English and vice versa), monitoring, and analytical services
3rd Grade Spanish Teacher
Le Monde International School
08.2019 - 07.2020
- At Le Monde's language immersion program, I instructed in English and Spanish 3rd grade core academic subjects (for second language acquisition) including language arts, social studies, math and science - integrating PE, art, music, and technology whenever possible
- I also prepared lesson plans and course objectives, following curriculum guidelines in line with state and school requirements.
ELL Teacher and Site Coordinator
Western Heights Public Schools
08.2017 - 07.2019
- I led small-group English Language Development instruction for 1st-5th grade students identified as English Language Learners in my classroom
- I administered the Access WIDA tests throughout the year as needed
- I assessed the growth of students on an annual basis, providing progress reports as required, communicating with parents, and supporting mainstream teachers.
Claims Auditor I
Oklahoma State Treasury Office
08.2016 - 07.2018
- My main duty was to return unclaimed property (such as personal valuables, stock certificates, oil/gas/mineral royalties, cash, and abandoned safety deposit box contents) to its proven rightful owners or their heirs
- Some of my essential functions were: Perform office reviews of claims and other business records and documents to determine or verify compliance with laws
- Advise claimants concerning the interpretation and application of the statutes and regulations pertaining to unclaimed property, and depending on the complexity, consult with supervisor or lead staff members on proper action to be taken
ELL Teacher and Site Coordinator
Oklahoma City Public Schools
08.2014 - 07.2016
- I was responsible for English Language Development instruction (per OKCPS' Elementary Placement Guidelines) of 1st-6th grade students identified as English Language Learners
- As a teacher, I guided the learning process toward the achievement of curriculum aligned to Oklahoma content standards, and the WIDA ELD standards
- As coordinator of the program, I also developed and implemented Language Instruction Education Plans (LIEPs) and share them with the appropriate instructional staff and parents
- I also guided and supervised the work of support staff in our department (bilingual paraprofessionals)
ELL Teacher
Oklahoma City Public Schools
10.2012 - 06.2014
- I taught 9th and 10th grade students of diverse nationalities (mostly Mexican and Guatemalan, but also Chinese, Vietnamese, Thai, Indian, and Burmese) in our Newcomers' center
- I have taught a variety of classes to help improve their knowledge of general and academic English, such as Foundations, Language Lab, Reading, Writing, Social Studies and Science
- I also administered WIDA tests as needed throughout the school year
Spanish Teacher
Edmond Public Schools
08.2011 - 07.2012
- As a traveling Spanish teacher, I taught Alternative Education 11th and 12th grade students at Boulevard Academy in the morning, and Kindergarten - 5th grade students at RD Elementary in the afternoon
- This dual position required the use of varied teaching methods and strategies in order to meet a diverse body of student needs
Family Advocate
Community Action Agency, Inc.
01.2009 - 07.2011
- In my position as a bilingual family advocate for the Head Start program, I worked both inside and outside of the Pre-K classrooms at Capitol Hill Elementary school
- I represented the sixty children and their families that were yearly enrolled in the program and I advocated for their needs
- Since the majority of these families were Hispanic, my job involved extensive translation and interpretation services
- I worked with Head Start parents helping them meet the requirements for the program, and achieve family goals
Bilingual Early Head Start Teacher
Cardinal Center, Inc.
07.2006 - 05.2008
- As an EHS home-based educator, I worked assisting Hispanic parents to be resources for their children's learning opportunities, and to help them realize that they are their children's primary source of knowledge
- Home visits included, but were not limited to, the parents' involvement in health, nutrition, education, and Early Childhood Development, as well as connecting the family to other resources in the community
- The contents of the developmental activities met the standards of the Parents As Teachers (PAT) curriculum
Spanish Teacher
Marian High School
08.2004 - 06.2005
- I joined Marian High School in my position of Spanish Teacher as part of the International Visiting Teachers' Program organized by the Indiana Department of Education in partnership with the Madrid Department of Education in Spain
- My duties included teaching and tutoring 3 different language levels: Spanish 1, Advanced Spanish 1, and Spanish 2
- I was the only teacher in charge of 6 full-time classes, grades 9 through 12
- It was also my responsibility to build relationships with students' parents by attending open houses, and by keeping them informed about their children's academic and behavioral performance
Education
Master of Arts - M.A. in Teaching Spanish Language & Literature
University of Valladolid, Spain
08.2002
Bachelor of Arts - Teaching English Language And Literature
University of Valladolid, Spain
08.1999
Skills
- Bilingual (English/Spanish) with knowledge of French and Italian
- Proficient with Microsoft Office applications
- Proven interpersonal and leadership skills
- Excellent organizational skills and an eye for detail
Timeline
Teacher of English as a Second Language
Oklahoma City Public Schools
10.2022 - Current
Analytic Linguist
Met Lang, Inc.
02.2022 - 06.2023
3rd Grade Spanish Teacher
Le Monde International School
08.2019 - 07.2020
ELL Teacher and Site Coordinator
Western Heights Public Schools
08.2017 - 07.2019
Claims Auditor I
Oklahoma State Treasury Office
08.2016 - 07.2018
ELL Teacher and Site Coordinator
Oklahoma City Public Schools
08.2014 - 07.2016
ELL Teacher
Oklahoma City Public Schools
10.2012 - 06.2014
Spanish Teacher
Edmond Public Schools
08.2011 - 07.2012
Family Advocate
Community Action Agency, Inc.
01.2009 - 07.2011
Bilingual Early Head Start Teacher
Cardinal Center, Inc.
07.2006 - 05.2008
Spanish Teacher
Marian High School
08.2004 - 06.2005
Master of Arts - M.A. in Teaching Spanish Language & Literature
University of Valladolid, Spain
Bachelor of Arts - Teaching English Language And Literature
University of Valladolid, Spain
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