Summary
Overview
Work History
Education
Skills
Volunteer Experience
Languages
Timeline
Generic

Raquel Navarro

Los Angeles,CA

Summary

Passionately driven individual seeking to bring customer service, bookkeeping, and product knowledge experience to grow as a purchasing agent.

Overview

14
14
years of professional experience

Work History

Marketing Associate

Prolux Cosmetics
06.2024 - Current
  • Enhanced social media presence with creative content and effective targeting.
  • Supported the design process of various promotional materials including brochures, flyers, banners, and advertisements.
  • Collaborated with sales team to drive revenue growth, implementing data-driven marketing tactics.
  • Showcased market successes with compelling presentations for clients.
  • Managed cross-functional projects, ensuring timely delivery of high-quality marketing materials.
  • Analyzed campaign performance data to identify areas for improvement and optimize future efforts.
  • Created eye-catching visual assets for print and digital campaigns that resonated with target audiences.

E-Commerce Personal Shopper

Fashion Nova
08.2018 - 03.2024
  • Conducted and fulfilled full size runs for the distribution center.
  • Worked with On-site shoots, model styling, wardrobe while maintaining the progression of initial vision.
  • 5+ years experience with merchandise, cultivating collections and knowledge with Shopify
  • Working with teams creating seasonal campaigns.
  • Enhanced customer satisfaction by providing personalized shopping recommendations based on individual preferences and needs.
  • Streamlined order processing and fulfillment by implementing efficient organizational techniques and time management strategies.
  • Increased repeat business with exceptional communication skills, addressing customer inquiries promptly and professionally.
  • Boosted sales revenue by creating targeted marketing campaigns for specific products and seasonal promotions.
  • Negotiations and contract assessments with vendors

Phone Banker

Wells Fargo
04.2018 - 07.2018
  • Handle high call volume in a consistently empathetic and professional manner
  • Resolve complex customer issues, following strict procedures, meeting compliance guidelines
  • Identify and offer customers the products and services needed to succeed financially
  • Navigate multiple computer systems and applications while remaining focused on customer service.

Bookkeeper

Mickey Fine Pharmacy
03.2017 - 03.2018
  • Responsible for accounts receivables
  • Prepared monthly financial statements and assisted with payroll.

Keyholder/Buyer

Mickey Fine Pharmacy
08.2011 - 03.2017
  • Oversaw daily operations of Mickey Fine Pharmacy establishments located in both Century City and Beverly Hills
  • Processed and reconciled deposits and A/R payments
  • Conducted cash flow analysis and prepared summarized reports to increase business, while cutting costs
  • Maintained product knowledge of current trends in the market and coordinated orders with vendors
  • Documented, revised, and archived company policies and procedures.

Education

A.A. Degree -

FIDM – Fashion Institute of Design and Merchandising

Skills

  • Bilingual: English/Spanish, Microsoft Office Suite, Google Suite Applications, Revel, Excel
  • Client Relationship Building
  • Sales strategy development
  • Product Knowledge Expertise

Volunteer Experience

FTA Events and Marketing, 02/01/11, Present, Assistant Planner, Beverly Hills, CA, Assisted with various events including: Grammy MusiCares Foundation, Beverly Hills Backdraft Ball, and Black and White Gala, Phase one and many more. Responsible for guest check-ins, assisting with auctions, and dispersing gift bags.

Languages

Spanish
Native or Bilingual

Timeline

Marketing Associate

Prolux Cosmetics
06.2024 - Current

E-Commerce Personal Shopper

Fashion Nova
08.2018 - 03.2024

Phone Banker

Wells Fargo
04.2018 - 07.2018

Bookkeeper

Mickey Fine Pharmacy
03.2017 - 03.2018

Keyholder/Buyer

Mickey Fine Pharmacy
08.2011 - 03.2017

A.A. Degree -

FIDM – Fashion Institute of Design and Merchandising

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