Provided timely, effective service and accessibility to owners, real estate agent, leasing agent, property manager, contractors and tenants
Reporting the property's financial status, occupancy and expiring leases to property owners, property manager and real estate agent
Managed schedule of expenses, initiated corrective measures, and prepare reports by collecting, analyzing, and summarizing data for owners and contractors
Assisted owners collect, translate and arranged data for attorney in lawsuit
Arranging contracts for maintenance, trash removal, landscaping, security and other ongoing services and managing disputes with these service providers where appropriate
Build relationships with property owners, contractors, and building occupants, and oversee maintenance and preventive measures
Worked with accounting, revenue control and leasing to effectively resolve tenant issues, disputes, and contracts
Investigating and resolving property complaints and rental violations
Inspecting properties and arranging for repairs and new materials as required
Assisted in collecting rent and other property fees from tenants and individual owners
Paying property expenses, including contractors, payroll and maintenance costs
Meet with potential tenants, showing them the property and assessing their applications and also transferring tenants who need assistance.
Skycaps & Wheelchair Assistant
Huntleigh USA Huntsville Airport
2022.10 - 2022.11
Responsible for assisting passengers and providing a high level of customer service to any visitors, clients, and passengers of the Quad City International Airport
To provide the following services to airline passengers like Performs curbside check-in, assists disabled or wheelchair passengers and handles luggage, strollers, and car seats.
Stow Associate
Amazon
2021.12 - 2022.04
Ensuring that display cases, shelves, and aisles are kept clean and well-maintained with constant cleaning practices
Ensuring conformity by locating items in storage areas and comparing the information on them with work orders
Organizing warehouse space.
CSR/ Cashier
Lowe's
2020.09 - 2021.06
Answering multi phone line systems
Process customer returns and issue refunds to customers
Address customer concerns while ensuring customer satisfaction
Open store credit accounts to help grow store revenue
Educate customers on upcoming sales events
Keep front area stocked and replace merchandise
Assist and direct customers to appropriate aisles for specific purchases.
Assistant Manager
World Finance Loans and Tax Services
2015.07 - 2020.03
Assist customers with questions, concerns, and product availability
Prepare and process loan applications, post payments, and service past due accounts
Answer multiple telephone lines
Check and verify customer loan information at each customer contact point
Maintain daily, weekly, and monthly reporting, including delinquency reports
Send out credit denial letters
Prepare, complete and transport branch deposits.
Education
High School Diploma -
Lincoln High School
Des Moines, IA
Skills
Bilingual (Spanish/English)
Front Desk
MS Office
Multi-line phone systems
Customer Service Excellence
Customer service
English
Bilingual
Communication skills
Typing
Animal restraint
Organizational skills
Languages
Spanish
Native or Bilingual
Timeline
Management Assistant
Tennessee Valley Property Management, LLC
2023.09 - 2024.02
Skycaps & Wheelchair Assistant
Huntleigh USA Huntsville Airport
2022.10 - 2022.11
Stow Associate
Amazon
2021.12 - 2022.04
CSR/ Cashier
Lowe's
2020.09 - 2021.06
Assistant Manager
World Finance Loans and Tax Services
2015.07 - 2020.03
High School Diploma -
Lincoln High School
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