RAQUEL OPIANA
Lake In The Hills,IL
Summary
RN with 30 years of experience in a variety of healthcare settings. Strong analytical skills, capable of assessing conditions and implementing appropriate intervention. Resourceful problem solver capable of implementing solutions to complex problems. Adaptable professional capable of meeting new challenges and protocols, taking ownership of initiatives, and very self-directed.
Overview
23
23
years of professional experience
Work History
Inpatient Care Manager
Advocate Good Shepherd Hospital
05.2012 - Current
- Assesses the needs of (24) assigned patients for transition planning
- Works collaboratively with the social worker and other disciplines to ensure a safe, appropriate, and timely transition to the next level of care, taking into consideration the patient’s available resources
- Works closely with Physician Advisor and Utilization Management related to case reviews of complex cases, level of care, length of care, length of stay, avoidable days, readmission, and KRA impact
- Interacts with internal and external members of the healthcare team to assure appropriate utilization of resources and efficient movement of the patient through the care continuum
- Serves as a resource for alternate venues of care delivery, and works proactively to prevent duplication, fragmentation, and use of unnecessary resources.
Interim Cardiac, Unit Manager
Advocate Good Shepherd Hospital
04.2010 - 12.2010
- Assign and delegate patient care assignments to nursing staff based on acuity, needs of the patient, staff availability and, qualifications
- Serve as liaison between nursing staff, and Nursing Director of Cardiology Services to relay pertinent information, to serve as a consultant with problem-solving relative to improving healthcare delivery
- Confers with Director of Nursing in matters of policy and program development
- Communicate with patients and families to address care-related concerns
- Supervise nursing personnel to deliver nursing care with accuracy and consistency
- Assist with determining the staffing needs of the department
Charge Nurse
Advocate Good Shepherd Hospital
01.2001 - 01.2012
- Supervises up to eleven (11) person staff daily: RN, PCT, HUS on the cardiac unit
- Accountable for patient assignment, unit operation, staffing, and overall patient care
- Reviews patient-related or staff issues and coordinates referrals to appropriate resources
- Manages the fast pace of the cardiac unit in a calm, caring, and focused manner.
Cardio Diagnostics Nurse
Advocate Good Shepherd Hospital
01.2005 - 01.2010
- Direct assessments, evaluation and monitoring for all patients undergoing any cardiac stress testing
- Conduct appropriate dysrhythmia interpretation with various cardiac testing procedures
- Operate cardiology testing equipment proficiently.
Cardio Pulmonary Rehab Nurse
Advocate Good Shepherd Hospital
01.2005 - 01.2010
- Experience in devising cardio-pulmonary exercise treatment plans for COPD, and Post-Cardio-Thoracic surgical patients
- Educate patients on pathophysiology, diet, nutrition, medication, and exercise regimen
- Prepare patients’ progress reports throughout the cardiac care program.
Education
ACM Certification -
.
.2020
American Case Management Association Member – -
ACMA
1997
Bachelors of Science - Nursing
St. Louis University
1989
Skills
- Nursing In the Field Of Cardiac Nursing Services And Care Management
- Key Achievements
- Credentialed Case Manager: ACM certified (Accredited Case Manager) 2020
- Awarded with Good Shepherd Hospital Nurse of the Year 2016 in the Collaborative Professional category
- 2017-2019 Chair of Care Management Shared Governance
- Nominated for the Daisy Award (demonstrating consistent excellence in clinical expertise and compassionate care)
- Recipient of numerous “Shining Star” nominations from peers, and patients highlighting behaviors such as safety, accountability, and collaborative service
- Interim Unit Manager for 2Cardiac/Telemetry: responsible for staff evaluations, payroll, and budgetary planning
- Effective mentor/educator/preceptor involved in hospital-wide development of policies and procedures and best practices, ie Central & Unit Shared Governance, Rapid Response, Bridging The Gap Council, CPOE Physician Training, Care Mobile Training, Restraint Management, Hourly Rounding, RN Kardex
- Clinician III and STEPs Board Member, MVP Nominee, Community Expo Ambassador for Advocate Good Shepherd Hospital, Coordinator for Nursing Summit and AHA/ Heart walk, Chairperson for Clinical Practice-Shared Governance
Timeline
Inpatient Care Manager
Advocate Good Shepherd Hospital
05.2012 - Current
Interim Cardiac, Unit Manager
Advocate Good Shepherd Hospital
04.2010 - 12.2010
Cardio Diagnostics Nurse
Advocate Good Shepherd Hospital
01.2005 - 01.2010
Cardio Pulmonary Rehab Nurse
Advocate Good Shepherd Hospital
01.2005 - 01.2010
Charge Nurse
Advocate Good Shepherd Hospital
01.2001 - 01.2012
ACM Certification -
.
American Case Management Association Member – -
ACMA
Bachelors of Science - Nursing
St. Louis University
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