Raquel Palacios
Menifee,CA
Summary
Professional and pleasant individual with over ten years of experience in professional office environments and exceptional customer servicing. Reliable, mature, and friendly. Great at working with and taking instruction and training from others. Articulate, detail-oriented, and organized. Calm under pressure and able to multitask and prioritize with minimal or no supervision. Sincere & dedicated work ethic.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Receptionist / Sales /Financial Accounting Intern
Natura-Genics
01.2017 - 06.2019
- Marketing and producing over the phone sales
- Handled cash transactions and maintained sales and payments records accurately.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Enhanced accuracy of record-keeping with diligent maintenance of logs and records.
- Optimized resource allocation by managing inventory of office supplies and reordering as necessary.
- Streamlined accounting processes for increased efficiency by assisting in the reconciliation of accounts payable and receivable.
- Reduced errors in financial data entry, ensuring accurate records through regular review and verification of transactions.
- Identified opportunities for cost savings by comparing actual expenses against budgeted amounts and recommending adjustments to spending where necessary.
Office Manager/Accounts
Opti-Health Distributors
09.2004 - 12.2017
- Communicate with clients prior to demo, organize product display, carry out product information guide throughout the stores
- Maintain long-lasting customer loyalty & sales
Customer Service/Cashier
Albertsons
01.2003 - 08.2004
- Communicate with clients for money order, transactions, and sales
Customer Service/Cashier
Ross Stores
02.2001 - 12.2002
- Front Desk Receptionist, A/R & A/P, Data entry, contract document preparation-transmittals-filing
- Worked my way to Office Manager position and left the company only to begin a family
Pre-School Substitute
Lilys Garden
08.1999 - 01.2001
- Teach with learning songs and worksheets, Prepared daily activities
- Tutoring hours
- Communication with parents & students of all ages, Record keeping & Office Management, Program tours & enrollments, Program planning & scheduling
Teacher's Aide/Swimming Instructor
New Avenue Educational Center
09.1997 - 07.1999
- Supervising a class of 15-20 children in the classroom and playground environment
- Covered summer vacations for preschool teachers and carried out their normal responsibilities
- Promoted to 'study hall teacher', where I assisted children with homework
- Swimming Instructor & Lifeguard for Summer program
Education
My own business certificate - Accounting
Rio Hondo College
Whittier, CA06.2007
General education - Accounting, Child development
Rio Hondo Community College
Whittier, CA08.2004
Diploma -
Markkeppel High School
Alhambra, CA01.1997
Skills
- Windows
- Microsoft Programs including Outlook
- Quickbooks
- Paperless Filing & Record-keeping
- Record keeping
- Data entry
- Team collaboration
- Financial transactions
- Data inputting
Certification
My own business Certificate
Timeline
Receptionist / Sales /Financial Accounting Intern
Natura-Genics
01.2017 - 06.2019
Office Manager/Accounts
Opti-Health Distributors
09.2004 - 12.2017
Customer Service/Cashier
Albertsons
01.2003 - 08.2004
Customer Service/Cashier
Ross Stores
02.2001 - 12.2002
Pre-School Substitute
Lilys Garden
08.1999 - 01.2001
Teacher's Aide/Swimming Instructor
New Avenue Educational Center
09.1997 - 07.1999
General education - Accounting, Child development
Rio Hondo Community College
Diploma -
Markkeppel High School
My own business certificate - Accounting
Rio Hondo College
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