Dynamic and results-oriented professional with extensive experience at Shop Miss A, specializing in customer service and sales. Excelled in multitasking and conflict resolution, significantly enhancing customer satisfaction and shopping experience. Demonstrated expertise in cash handling and suggestive selling, contributing to store's operational efficiency and sales growth.
Overview
2
2
years of professional experience
Work History
Door-to-Door Sales Representative
Renewal by Andersen Window Replacement
10.2024 - 11.2024
Increased sales by establishing rapport with potential customers and delivering tailored product presentations.
Participated in regular sales team meetings to share insights, learn from colleagues, and contribute toward collective goals for enhanced overall performance.
Enhanced customer satisfaction by addressing concerns, answering questions, and providing exceptional service during door-to-door interactions.
Established trust with potential clients using transparent communication methods and honest assessments of their requirements.
Expanded customer base through engaging prospects in meaningful conversations about their specific needs while highlighting relevant product solutions.
Exceeded monthly sales quotas by employing persuasive communication techniques and product knowledge expertise.
Completed documentation smoothly to finalize sales.
Retail Sales Associate/ Customer Service / Cashier
Shop Miss A
04.2023 - 02.2024
Greeted customers and helped with product questions, selections, and purchases.
Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
Helped customers complete purchases, locate items, and join reward programs.
Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Operated cash register and POS to handle purchases, refunds, and exchanges for customers.
Provided accurate information about products, prices and availability both in person or over the phone.
Education
Klein Forest Highschool
Houston, TX
04.2021
Skills
Multitasking skills
Sales expertise
Excellent customer skills
Suggestive selling
Product promotion
Product and service sales
Sales and marketing
Retail stores operations
Inventory pricing
Stocking and replenishing
Customer service, returns and refunds
Answer customers questions
Conflict resolution
Cash handling
Cash register operations
Credit and card transactions
Cleaning techniques
Sales strategies
Neighborhood canvassing
Customer service
Closing techniques
Product knowledge
Appointment setting
Direct sales
Product merchandising
Sales growth
Social media promotion
Languages
Spanish
Professional Working
English
Full Professional
Timeline
Door-to-Door Sales Representative
Renewal by Andersen Window Replacement
10.2024 - 11.2024
Retail Sales Associate/ Customer Service / Cashier
Shop Miss A
04.2023 - 02.2024
Klein Forest Highschool
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