Raquel Peña
Lake Jackson,TX
Summary
Increase professional knowledge and training to allow for new experiences
Overview
23
23
years of professional experience
Work History
Patient Services Specialist
Gulf Coast Center
01.2018 - Current
- Responsible for managing patient arrivals for appointments with MD or Caseworkers
- Answering phone calls and replying to emails and voicemails
- Collect co-pays, fees or past due balances
- Make monthly deposits
- Scan documents into client's chart
- Update client's demographic information
Medical Receptionist
CHI St. Luke's
01.2005 - 12.2018
- Greeted incoming visitors and customers professionally and provided knowledgeable assistance
- Confirmed appointments and updated patient records
- Responded to inquiries from callers seeking information
- Provided clerical support to companies by copying, faxing and filing out documents
- Answered calls, collected copays and balances from patients
- Made daily deposits
Cashier
Walgreens
01.2002 - 12.2005
- Registers customer purchases on assigned cash register, collected cash and distributed change, processed voids, returns and rain checks
- Kept counters and shelves cleaned, took inventory and ordered merchandise
Education
High School Diploma -
Sweeny High School
05.2001
Skills
- Creativity
- Leadership
- Organization
- Problem solving
Languages
Spanish
Native or Bilingual
Timeline
Patient Services Specialist
Gulf Coast Center
01.2018 - Current
Medical Receptionist
CHI St. Luke's
01.2005 - 12.2018
Cashier
Walgreens
01.2002 - 12.2005
High School Diploma -
Sweeny High School
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